At a Glance
- Tasks: Provide hands-on IT support and resolve user queries in a corporate environment.
- Company: Leading Spanish-based IT consultancy with a focus on teamwork.
- Benefits: Competitive salary, excellent company benefits, and a supportive work culture.
- Other info: Full-time role with opportunities for professional growth.
- Why this job: Join a dynamic team and make a real difference in tech support.
- Qualifications: Fluent in Spanish with strong troubleshooting and customer service skills.
The predicted salary is between 40000 - 45000 £ per year.
Advancing People Multilingual Recruitment Specialists are now recruiting for a Spanish speaking Desktop Support Engineer on behalf of a leading Spanish based IT Consultancy.
This role is on-site working for a client in Grimsby, Lincolnshire
This is an excellent opportunity for an experienced IT support professional to join a corporate environment, providing hands-on technical support to users and working closely with Service Desk and specialist IT teams.
- Roles & Responsibilities
- Provide on-site IT support, resolving incidents, service requests and user queries.
- Act as the first point of contact for users requiring hands-on technical assistance.
- Install, configure, replace and maintain computers, peripherals and workplace equipment.
- Provide support for laptops, desktops, docking stations, printers and other IT equipment.
- Support meeting rooms, video conferencing systems, audiovisual equipment and collaboration technology.
- Record and maintain accurate information on incidents and requests using the company's ITSM system.
- Carry out regular checks of meeting rooms and audiovisual equipment.
Person Specification
- Fluent in Spanish
- Excellent communication and interpersonal skills with a strong customer-service focus.
- Strong troubleshooting and problem-solving abilities.
- Experience diagnosing, prioritising and resolving IT incidents, with a focus on first-time resolution.
- Solid knowledge and experience with: Microsoft 365, including Teams, Outlook and Share Point.
- Comfortable with Windows/user operating systems.
- Laptops, desktops, peripherals, printers and docking stations
- Wi-Fi, VPN and remote access.
- Experienced with ITSM and/or ticketing systems.
- This is a full-time position offering an annual salary of
- £40,000 - £45,000
+ excellent company benefits.
Advancing People Multilingual Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.
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Desktop Support Engineer - Spanish Speaking in Grimsby employer: Advancing People Multilingual
Advancing People Multilingual is an exceptional employer that values its employees by fostering a supportive and dynamic work culture in Milton Keynes. With a strong emphasis on employee growth, this company offers comprehensive training and development opportunities, alongside the flexibility of a hybrid working model that promotes work-life balance. Join a team that prioritises collaboration and innovation while serving diverse French-speaking markets, ensuring your contributions are both meaningful and rewarding.
Contact Details:
Advancing People Multilingual Recruitment Team
