At a Glance
- Tasks: Provide top-notch customer service to Dutch-speaking clients via phone, chat, and email.
- Company: Join a dynamic recruitment specialist focused on multilingual talent.
- Benefits: Enjoy a competitive salary of £30,500 plus attractive company perks.
- Other info: Full-time, permanent role with great team spirit and growth opportunities.
- Why this job: Make a difference by helping customers while developing your communication skills.
- Qualifications: Fluency in Dutch and a strong customer service mindset required.
The predicted salary is between 25650 - 31350 £ per year.
Advancing People Multilingual - Recruitment Specialists are now recruiting for a Dutch Speaking Customer Service Advisor / Account Coordinator for their client based in Kettering, Northamptonshire.
As a Dutch Speaking Account Coordinator / Customer Service Advisor, it will be your responsibility to work with customers, primarily those based in the Dutch speaking region and covering the Dutch speaking markets, providing excellent customer service via phone, live-chat and email ensuring enquiries are dealt with in a prompt and professional manner.
Roles & Responsibilities:
- Deliver high quality customer service
- Assist with new customer's enquiries
- Process orders received via the telephone, fax, e-mail or internet
- Be proactive in the area of Customer retention
Person Specification:
- Fluent in Dutch
- Strong customer focus and professional approach
- Excellent communication skills, both oral and written
- Ability to work effectively as part of a team
- Good computer skills
- Positive "can do" attitude
This is a full time, permanent position offering an annual salary of £30,500 + attractive company benefits.
Advancing People Multilingual Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.
Customer Service Advisor - Dutch employer: Advancing People Multilingual
Advancing People Multilingual is an exceptional employer that values its employees by fostering a supportive and dynamic work culture in Milton Keynes. With a strong emphasis on employee growth, this company offers comprehensive training and development opportunities, alongside the flexibility of a hybrid working model that promotes work-life balance. Join a team that prioritises collaboration and innovation while serving diverse French-speaking markets, ensuring your contributions are both meaningful and rewarding.
Contact Details:
Advancing People Multilingual Recruitment Team
