Customer Service Advisor - B2B - German Speaking

As a German Speaking Customer Service Administrator it will be your responsibility to work with clients primarily those based in the German speaking region and covering the English speaking markets, providing excellent customer service via phone or email and ensuring enquiries are dealt with in a prompt and professional manner.

Roles & Responsibilities:

• Receive incoming calls

• Deliver high quality customer service

• Assist with new customer’s enquiries

• Process orders received via the telephone, fax, e-mail or internet

• Be proactive in the area of Customer retention

• Fluent in German

• Strong customer focus and professional approach

• Excellent communication skills, both oral and written

• Ability to work effectively as part of a team

• Good computer skills

• Positive "can do" attitude, * German B2B Customer Service

This is a full time permanent position offering an annual basic salary of upto £27,000 + attractive company benefits

This is a Hybrid position & iff successful you would need to commute to Sandy 3 times a week.

Monday – Friday, 37.5 hours a weeks