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For Companies At a Glance
- Tasks: Serve customers, manage stock, and create a positive shopping experience.
- Company: Join Advanced Web Ventures, a leader in customer service.
- Benefits: Flexible hours, 25% discount, paid holidays, and wellbeing support.
- Why this job: Kickstart your career in a dynamic retail environment with training provided.
- Qualifications: Passion for customer service; no prior experience needed.
- Other info: Great opportunities for career progression and a supportive team culture.
The predicted salary is between 1040 - 1248 £ per month.
Join to apply for the Retail Customer Service Assistant role at Advanced Web Ventures, LLC.
About Bp Retail
We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.
What You Get
- Flexible hours
- Career progression
- Paid holiday
- 25% discount on in store goods *exclusions apply
- Access to the Retail Trust (24/7 online GP, financial and wellbeing services)
- Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)
- Shopping and leisure discounts
- Free barista style hot drinks
- Family leave
- Competitive pay rates
- Pension scheme
- Share save scheme
Find out more about our benefits here.
What We Are Looking For
Individuals with a passion for customer service and who are energised by working together as a collaborative team within a fast‑paced retail environment. We don't expect all who apply to have previous retail experience, as you will be provided with online and on the job training to support you to develop the skills and capabilities you will need to perform your role at bp.
What You Will Be Responsible For
- Making sure that safety of yourself, your colleagues, and the customer, in line with bp policies and procedures, is your top priority
- Serving customers efficiently, ensuring their needs are met promptly and effectively
- Fostering a positive and inclusive work environment, in line with bp beliefs
- Preparing and serving food and drink items from our Wild Bean Café
- Taking in deliveries, replenishing stock and stock management tasks
- Being proactive with supporting bp's offers, promotions and bp loyalty scheme
- Carrying out cleaning duties in all aspects of the store, facilities, and forecourt
How to apply
Simply click on apply and have an up-to-date CV ready! Applicants welcome from 16+.
Retail Customer Service Assistant in Taunton employer: Advanced Web Ventures, LLC
Contact Detail:
Advanced Web Ventures, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Customer Service Assistant in Taunton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on bp Retail. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about common customer service scenarios and how you would handle them. Role-playing with a friend can help you feel more confident when discussing your approach during the interview.
✨Tip Number 3
Show your passion! When you're chatting with the interviewers, let your enthusiasm for customer service shine through. Share examples of times you've gone above and beyond for customers, even if it's from previous experiences outside retail.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and shows your eagerness to join the team.
We think you need these skills to ace Retail Customer Service Assistant in Taunton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects your passion for customer service and teamwork. Highlight any relevant experiences, even if they're not in retail, to show us how you can contribute to our collaborative environment.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express why you're excited about the Retail Customer Service Assistant role and how you align with our values at bp. Keep it friendly and engaging!
Show Off Your Skills: We want to see your skills in action! If you have any experience with food and drink service or stock management, mention it. Even if it's just from a hobby or volunteer work, it can make a difference.
Apply Through Our Website: Don't forget to apply through our website! It’s super easy, and we’ll get your application directly. Plus, it shows us you’re serious about joining our team at bp!
How to prepare for a job interview at Advanced Web Ventures, LLC
✨Know Your Customer Service Basics
Before heading into the interview, brush up on the fundamentals of customer service. Understand what makes a great customer experience and be ready to share examples of how you've handled customer interactions in the past, even if they're from different contexts.
✨Show Your Team Spirit
Since this role emphasises collaboration, think of times when you've worked well in a team. Be prepared to discuss how you contribute to a positive work environment and how you handle challenges with colleagues.
✨Familiarise Yourself with the Brand
Do a bit of homework on Advanced Web Ventures and their retail offerings. Knowing their products, services, and any current promotions will show your enthusiasm for the role and help you stand out as a candidate who genuinely cares about the company.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, or training opportunities. This not only shows your interest but also helps you gauge if the company is the right fit for you.
