Retail Store Manager

Retail Store Manager

Hove Full-Time 28000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a diverse team to deliver exceptional customer experiences and oversee store operations.
  • Company: Join BP Retail, a leader in customer service and innovation in the retail market.
  • Benefits: Enjoy flexible hours, management bonuses, paid holidays, and exclusive discounts.
  • Why this job: Be part of a dynamic team focused on growth, safety, and customer satisfaction.
  • Qualifications: Seeking experienced leaders with strong coaching skills and a passion for customer service.
  • Other info: Competitive pay rates and opportunities for career progression await you!

The predicted salary is between 28000 - 42000 £ per year.

6 days ago Be among the first 25 applicants

About BP Retail

We want to be the first choice for our customers now and in the future. We are at the heart of customer-facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.

Store Manager

We want to be the first choice for our customers now and in the future. We are at the heart of customer-facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.

What You Get

  • Management bonus (up to 14.25% of annual salary)
  • Flexible hours
  • Career progression
  • Paid holiday
  • 25% discount on in-store goods *exclusions apply
  • Access to the Retail Trust (24/7 online GP, financial and wellbeing services)
  • Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)
  • Shopping and leisure discounts
  • Free barista-style hot drinks
  • Family leave
  • Competitive pay rates
  • Pension scheme
  • Share save scheme
  • Find out more about our benefits here

What we are looking for in a Store Manager

An experienced people leader who can lead a diverse team to deliver a high-quality customer experience while keeping safety as a number one priority. A manager with strong leadership qualities to grow and coach their team, demonstrating BP\’s beliefs. Ability to prioritize effectively in daily store operations and maximize the value of various products and services.

What You Are Responsible For

As a Store Manager, you will lead the team and oversee all aspects of the Forecourt and Store operations, including our Wild Bean Café.

  • Ensure the store operates safely and legally in accordance with BP\’s HSSE, food safety, and compliance policies and procedures
  • Lead and develop the store team to deliver customer and operational excellence and identify growth opportunities
  • Maximize financial performance and KPIs through store efficiency and productivity
  • Handle all people-related tasks including engagement, development, training, and recruitment

How to apply – simply click on apply and have an up-to-date CV ready!

Learn more about BP Retail here.

Seniority level

  • Mid-Senior level

Employment type

  • Full-time

Job function

  • Sales and Business Development

Industries

  • Retail

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Retail Store Manager employer: Advanced Web Ventures, LLC

At BP Retail, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of Brighton. Our commitment to employee wellbeing is reflected in our comprehensive benefits package, including flexible hours, career progression opportunities, and access to 24/7 support services. Join us to lead a diverse team, enhance your leadership skills, and enjoy a rewarding career while making a positive impact on our customers' experiences.
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Contact Detail:

Advanced Web Ventures, LLC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Store Manager

✨Tip Number 1

Familiarise yourself with BP's values and beliefs. As a Store Manager, you'll need to embody these principles while leading your team. Show how your leadership style aligns with their focus on customer experience and safety.

✨Tip Number 2

Highlight your experience in managing diverse teams. Be ready to discuss specific examples of how you've developed and coached team members in previous roles, as this is crucial for the position.

✨Tip Number 3

Prepare to demonstrate your ability to maximise financial performance. Think of instances where you've improved store efficiency or productivity, and be ready to share these success stories during your discussions.

✨Tip Number 4

Research the local market and competitors. Understanding the landscape will help you articulate how you can drive growth and identify opportunities for the store, making you a more attractive candidate.

We think you need these skills to ace Retail Store Manager

Leadership Skills
Customer Service Excellence
Team Development and Coaching
Operational Management
Financial Acumen
Health and Safety Compliance
Problem-Solving Skills
Effective Communication
Time Management
Sales Strategy Implementation
Recruitment and Training
Performance Management
Adaptability to Change
Conflict Resolution

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in retail management, focusing on leadership roles and customer service excellence. Use specific examples that demonstrate your ability to lead a diverse team and improve store performance.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of BP's values. Mention how your leadership style aligns with their focus on safety and customer satisfaction, and provide examples of how you've successfully managed teams in the past.

Highlight Key Achievements: In both your CV and cover letter, include quantifiable achievements such as sales growth, team development, or successful implementation of operational improvements. This will help you stand out as a candidate who can drive results.

Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.

How to prepare for a job interview at Advanced Web Ventures, LLC

✨Showcase Your Leadership Skills

As a Store Manager, you'll need to demonstrate strong leadership qualities. Prepare examples of how you've successfully led a team in the past, focusing on your ability to motivate and develop others.

✨Understand Customer Experience

BP Retail places a high emphasis on customer experience. Be ready to discuss strategies you've implemented to enhance customer satisfaction and how you prioritise customer needs in daily operations.

✨Familiarise Yourself with Compliance Policies

Safety and compliance are crucial in this role. Brush up on BP's HSSE and food safety policies, and be prepared to explain how you would ensure these standards are met in your store.

✨Prepare for Financial Performance Questions

Maximising financial performance is key for a Store Manager. Think about how you've previously improved store efficiency and productivity, and be ready to share specific metrics or KPIs you've achieved.

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