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For Companies At a Glance
- Tasks: Assist customers, serve food and drinks, and manage stock in a vibrant retail environment.
- Company: Join BP Retail, a leader in customer service and innovation in the retail market.
- Benefits: Enjoy flexible hours, 25% discount, wellbeing perks, and career progression opportunities.
- Why this job: Be part of a dynamic team, gain valuable experience, and make a positive impact on customers.
- Qualifications: No prior retail experience needed; just bring your passion for customer service!
- Other info: Open to applicants aged 18+, with part-time hours available.
Be among the first 25 applicants.
About BP Retail: We want to be the first choice for our customers now and in the future. We are at the heart of customer-facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.
Benefits include:
- Flexible hours
- Career progression
- Paid holiday
- 25% discount on in-store goods *exclusions apply
- Access to the Retail Trust (24/7 online GP, financial and wellbeing services)
- Wellbeing benefits (Headspace app, Thrive, and Employee Assistance Programme)
- Shopping and leisure discounts
- Free barista-style hot drinks
- Family leave
- Competitive pay rates
- Pension scheme
- Share save scheme
What We Are Looking For:
Individuals passionate about customer service, energised by working within a collaborative team in a fast-paced retail environment. Previous retail experience is not required as training will be provided.
Responsibilities include:
- Prioritising safety for yourself, colleagues, and customers, in line with BP policies
- Serving customers efficiently and effectively
- Fostering a positive, inclusive work environment
- Preparing and serving food and drinks from the Wild Bean Café
- Managing deliveries, stock replenishment, and stock management
- Supporting BP's offers, promotions, and loyalty schemes
- Carrying out cleaning duties in the store, facilities, and forecourt
To apply, click on the apply button and prepare an up-to-date CV.
Applicants welcome from age 18+
Seniority level: Entry level
Employment type: Part-time
Industries: Marketing Services
Retail Customer Service Assistant - Nights employer: Advanced Web Ventures, LLC
Contact Detail:
Advanced Web Ventures, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Customer Service Assistant - Nights
✨Tip Number 1
Familiarise yourself with BP's values and customer service philosophy. Understanding what they stand for will help you align your responses during any interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Highlight your ability to work in a fast-paced environment. Think of examples from previous experiences, even if they're not retail-related, where you've successfully managed multiple tasks or worked under pressure.
✨Tip Number 3
Show enthusiasm for customer service. Be prepared to discuss why you enjoy helping customers and how you can contribute to creating a positive experience for them at BP.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Retail Customer Service Assistant - Nights
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant skills or experiences related to customer service, even if they are from different sectors. Emphasise your ability to work in a team and your enthusiasm for helping customers.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your eagerness to work in a fast-paced retail environment. Mention why you want to work for BP Retail specifically and how you align with their values.
Highlight Soft Skills: In your application, focus on soft skills such as communication, teamwork, and problem-solving. These are crucial for a role in customer service and will help you stand out as a candidate.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Advanced Web Ventures, LLC
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers during the interview. Share any relevant experiences, even if they are not from retail, that demonstrate your commitment to providing excellent service.
✨Highlight Teamwork Skills
Since the role involves working in a collaborative team, be prepared to discuss examples of how you've successfully worked with others in the past. This could be from school projects, volunteer work, or any group activities.
✨Demonstrate Adaptability
Retail environments can be fast-paced and ever-changing. Be ready to talk about times when you've had to adapt quickly to new situations or challenges, showcasing your ability to thrive under pressure.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of the interview. This shows your interest in the role and the company. You might ask about the team culture or opportunities for career progression within BP Retail.
