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For Companies At a Glance
- Tasks: Serve customers, manage stock, and create a positive shopping experience.
- Company: Join Advanced Web Ventures, a leader in customer service.
- Benefits: Flexible hours, 25% discount, paid holidays, and wellbeing support.
- Why this job: Be part of a dynamic team and grow your career in retail.
- Qualifications: Passion for customer service; no prior experience needed.
- Other info: Enjoy training, career progression, and a fun work environment.
The predicted salary is between 18000 - 24000 £ per year.
Retail Customer Service Assistant role at Advanced Web Ventures, LLC
About Bp Retail
We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.
What You Get
- Flexible hours
- Career progression
- Paid holiday
- 25% discount on in store goods *exclusions apply
- Access to the Retail Trust (24/7 online GP, financial and wellbeing services)
- Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)
- Shopping and leisure discounts
- Free barista style hot drinks
- Family leave
- Competitive pay rates
- Pension scheme
- Share save scheme
Find out more about our benefits here.
What We Are Looking For
Individuals with a passion for customer service and who are energised by working together as a collaborative team within a fast-paced retail environment. We don't expect all who apply to have previous retail experience, as you will be provided with online and on the job training to support you to develop the skills and capabilities you will need to perform your role at bp.
What You Will Be Responsible For
- Making sure that safety of yourself, your colleagues, and the customer, in line with bp policies and procedures, is your top priority
- Serving customers efficiently, ensuring their needs are met promptly and effectively
- Fostering a positive and inclusive work environment, in line with bp beliefs
- Preparing and serving food and drink items from our Wild Bean Café
- Taking in deliveries, replenishing stock and stock management tasks
- Being proactive with supporting bp's offers, promotions and bp loyalty scheme
- Carrying out cleaning duties in all aspects of the store, facilities, and forecourt
How to apply
Simply click on apply and have an up-to-date CV ready! Applicants welcome from 18+
Retail Customer Service Assistant employer: Advanced Web Ventures, LLC
Contact Detail:
Advanced Web Ventures, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Customer Service Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Advanced Web Ventures and their values. This will help you show that you're genuinely interested in being part of their team and can align with their customer-first approach.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve helped someone or resolved an issue. Be ready to share these experiences during your interview to demonstrate your passion for customer service.
✨Tip Number 3
Dress the part! Even if it’s a casual retail environment, looking smart and presentable can make a great first impression. It shows you care about the opportunity and respect the company culture.
✨Tip Number 4
Apply through our website! It’s the easiest way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates directly from us, making your job search smoother.
We think you need these skills to ace Retail Customer Service Assistant
Some tips for your application 🫡
Craft a Catchy CV: Make sure your CV stands out! Highlight any customer service experience, even if it's not retail-specific. We want to see your passion for helping others shine through.
Tailor Your Cover Letter: Don’t just send a generic cover letter. Take a moment to personalise it for us at Advanced Web Ventures. Mention why you’re excited about the Retail Customer Service Assistant role and how you can contribute to our team.
Show Your Team Spirit: We love teamwork! In your application, share examples of how you've worked collaboratively in the past. This will show us that you’re a great fit for our fast-paced environment.
Apply Through Our Website: Ready to take the plunge? Make sure to apply through our website for the best chance of getting noticed. We can’t wait to see your application!
How to prepare for a job interview at Advanced Web Ventures, LLC
✨Know Your Customer Service Basics
Brush up on the fundamentals of customer service. Be ready to discuss how you would handle different customer scenarios, as this role is all about meeting customer needs efficiently. Think about examples from your past experiences, even if they’re not in retail.
✨Show Your Team Spirit
Since this position values collaboration, be prepared to talk about your experiences working in a team. Share specific instances where you contributed to a positive team environment or helped resolve conflicts. This will show that you can thrive in a fast-paced setting.
✨Familiarise Yourself with bp's Values
Research bp’s beliefs and values before the interview. Understanding their commitment to safety and inclusivity will help you align your answers with what they’re looking for. It shows you’re genuinely interested in being part of their team.
✨Prepare Questions to Ask
Have a few thoughtful questions ready to ask at the end of your interview. This could be about career progression opportunities or how they support employee wellbeing. It demonstrates your enthusiasm for the role and helps you gauge if it’s the right fit for you.
