At a Glance
- Tasks: Serve customers, manage stock, and create a positive shopping experience.
- Company: Join bp Retail, a leader in customer service and innovation.
- Benefits: Flexible hours, paid holidays, discounts, and wellbeing support.
- Other info: Training provided; applicants welcome from 16+.
- Why this job: Be part of a dynamic team and grow your career in retail.
- Qualifications: Passion for customer service; no prior experience needed.
The predicted salary is between 12000 - 18000 £ per year.
Join to apply for the Retail Customer Service Assistant role at Advanced Web Ventures, LLC.
About bp Retail
We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.
What You Get
- Flexible hours
- Career progression
- Paid holiday
- 25% discount on in store goods *exclusions apply
- Access to the Retail Trust (24/7 online GP, financial and wellbeing services)
- Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)
- Shopping and leisure discounts
- Free barista style hot drinks
- Family leave
- Competitive pay rates
- Pension scheme
- Share save scheme
Find out more about our benefits here.
What We Are Looking For
Individuals with a passion for customer service and who are energised by working together as a collaborative team within a fast-paced retail environment. We don’t expect all who apply to have previous retail experience, as you will be provided with online and on the job training to support you to develop the skills and capabilities you will need to perform your role at bp.
What You Will Be Responsible For
- Making sure that safety of yourself, your colleagues, and the customer, in line with bp policies and procedures, is your top priority
- Serving customers efficiently, ensuring their needs are met promptly and effectively
- Fostering a positive and inclusive work environment, in line with bp beliefs
- Preparing and serving food and drink items from our Wild Bean Café
- Taking in deliveries, replenishing stock and stock management tasks
- Being proactive with supporting bp’s offers, promotions and bp loyalty scheme
- Carrying out cleaning duties in all aspects of the store, facilities, and forecourt
How to Apply
Simply click on apply and have an up-to-date CV ready.
Applicants welcome from 16+
Retail Customer Service Assistant in Livingston employer: Advanced Web Ventures, LLC
At Advanced Web Ventures, LLC, we pride ourselves on being an exceptional employer that values our Retail Customer Service Assistants. With flexible hours, a strong focus on career progression, and a supportive work culture, we ensure our team members thrive in a fast-paced retail environment. Our comprehensive benefits, including wellbeing services and generous discounts, make working with us not just a job, but a rewarding experience.
Contact Details:
Advanced Web Ventures, LLC Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Customer Service Assistant in Livingston
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on bp Retail. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills align with the role of a Retail Customer Service Assistant. Remember, it’s all about showcasing your passion for customer service!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about landing the job.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Retail Customer Service Assistant in Livingston
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Retail Customer Service Assistant role. Highlight any customer service experience, even if it’s not in retail, and show us how you can bring value to our team.
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for customer service and teamwork. Let us know why you want to work with bp and how you can contribute to creating a positive environment.
Show Your Personality:We love seeing the real you! Don’t be afraid to let your personality shine through in your application. Share your enthusiasm for working in a fast-paced environment and how you enjoy collaborating with others.
Apply Through Our Website:To make things easy for us both, apply directly through our website. It streamlines the process and ensures we get all the info we need to consider you for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Advanced Web Ventures, LLC
✨Know Your Customer Service Basics
Before heading into the interview, brush up on the key principles of customer service. Understand what makes a great customer experience and be ready to share examples of how you've handled customer interactions in the past, even if they’re from different contexts.
✨Show Your Team Spirit
Since this role emphasises collaboration, think about times when you’ve worked well in a team. Be prepared to discuss how you contribute to a positive work environment and support your colleagues, as this will resonate with their values.
✨Be Ready for Role-Play Scenarios
Interviews for customer service roles often include role-play scenarios. Practice responding to common customer queries or complaints. This will help you demonstrate your problem-solving skills and ability to stay calm under pressure.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. Inquire about the training process or how the team celebrates successes. This shows your genuine interest in the role and the company culture.
