Retail Customer Service Assistant

Retail Customer Service Assistant

Chippenham Temporary No home office possible
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At a Glance

  • Tasks: Serve customers, manage stock, and ensure a safe environment in a fast-paced retail setting.
  • Company: Join the dynamic team at bp Retail, a leader in mobility and convenience.
  • Benefits: Enjoy competitive pay, flexible hours, and valuable training opportunities.
  • Why this job: Kickstart your career in retail while making a real difference for customers.
  • Qualifications: Passion for customer service; no prior experience needed, just enthusiasm!
  • Other info: Temporary role with potential for growth and development.

Join to apply for the Retail Customer Service Assistant role at Advanced Web Ventures, LLC

Temporary Opportunities- Customer service assistant (6 week initial duration)

About Bp Retail

We want to be the first choice for mobility and convenience customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.

You can find out more about bp retail here.

What We Are Looking For

Individuals with a passion for customer service and who are energised by working together as a collaborative team within a fast-paced retail environment. We don\’t expect all who apply to have previous retail experience, as you will be provided with online and on the job training to support you to develop the skills and capabilities you will need to perform your role at bp.

What You Will Be Responsible For

  • Making sure that safety of yourself, your colleagues, and the customer, in line with bp policies and procedures, is your top priority
  • Serving our customers and operating the till
  • Preparing and serving beverage and food items from our Wild Bean CafΓ©
  • Stock management – from taking deliveries, to replenishing the store and stock rotation
  • Being proactive with supporting bp\’s many offers, promotions and bp loyalty scheme
  • Carrying out cleaning duties in all aspects of the store, facilities, and forecourt.

Although this is a temporary role you will be a valued member of the bp retail team and will benefit from a competitive pay rate and great benefits.

How To Apply

To apply for a position at bp, you can log into the applicant portal on bpretailjobs.com and either create an account or log into one you have already created, and then apply for the roles you are interested in through the Apply button at the bottom of each page. All you will need to fill out is your personal details and attach an up-to-date CV and you will be able to submit your application.

Applicants welcome from 16+

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Retail Customer Service Assistant employer: Advanced Web Ventures, LLC

At Advanced Web Ventures, we pride ourselves on being an exceptional employer, offering a dynamic work culture that prioritises teamwork and customer satisfaction. Our Retail Customer Service Assistants enjoy comprehensive training, competitive pay, and a supportive environment that fosters personal and professional growth, all while being part of a leading brand in the mobility and convenience sector.
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Contact Detail:

Advanced Web Ventures, LLC Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Retail Customer Service Assistant

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on bp and their values. This will help you show that you're genuinely interested in the role and can connect your passion for customer service with their mission.

✨Tip Number 2

Practice makes perfect! Think about common customer service scenarios and how you would handle them. Role-playing with a friend can help you feel more confident when discussing your approach during the interview.

✨Tip Number 3

Dress the part! Even if it’s a temporary role, showing up in smart, appropriate attire can make a great first impression. It shows you take the opportunity seriously and are ready to represent the bp brand.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a nice touch that many candidates forget!

We think you need these skills to ace Retail Customer Service Assistant

Customer Service Skills
Team Collaboration
Fast-Paced Environment Adaptability
Safety Awareness
Cash Handling
Food and Beverage Preparation
Stock Management
Proactivity
Cleaning and Maintenance Skills

Some tips for your application 🫑

Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through! We want to see how you connect with customers and what makes you excited about working in a retail environment.

Tailor Your CV: Make sure your CV is up-to-date and tailored to the Retail Customer Service Assistant role. Highlight any relevant skills or experiences, even if they’re not from retail – teamwork and communication are key!

Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for clarity!

Apply Through Our Website: Don’t forget to apply through our website at bpretailjobs.com! It’s super easy – just create an account, fill in your details, and attach your CV. We can’t wait to see your application!

How to prepare for a job interview at Advanced Web Ventures, LLC

✨Know Your Customer Service Basics

Brush up on the fundamentals of customer service. Understand what makes a great customer experience and be ready to share examples of how you've handled customer interactions, even if they're from different contexts. This will show your passion for the role.

✨Familiarise Yourself with bp Retail

Do a bit of homework on bp retail and their values. Knowing about their commitment to safety and customer satisfaction will help you align your answers with what they’re looking for. Plus, it shows genuine interest in the company!

✨Prepare for Common Interview Questions

Think about common questions like 'How would you handle a difficult customer?' or 'What does teamwork mean to you?'. Practising your responses can help you feel more confident and articulate during the interview.

✨Show Enthusiasm and Team Spirit

Since this role is all about collaboration in a fast-paced environment, make sure to convey your enthusiasm for working as part of a team. Share experiences where you’ve successfully worked with others to achieve a goal, and let your personality shine through!

Retail Customer Service Assistant
Advanced Web Ventures, LLC
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