Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Serve customers, manage stock, and create a positive shopping experience.
- Company: Join bp Retail, a leader in customer service and innovation.
- Benefits: Flexible hours, 25% discount, paid holidays, and wellbeing support.
- Why this job: Be part of a dynamic team and grow your career in retail.
- Qualifications: Passion for customer service; no prior experience needed.
- Other info: Training provided, with opportunities for career progression.
Overview
Customer service assistant
About Bp Retail
We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.
What You Get
- Flexible hours
- Career progression
- Paid holiday
- 25% discount on in store goods *exclusions apply
- Access to the Retail Trust (24/ 7 online GP, financial and wellbeing services)
- Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)
- Shopping and leisure discounts
- Free barista style hot drinks
- Family leave
- Competitive pay rates
- Pension scheme
- Share save scheme
- Find out more about our benefits here
What We Are Looking For
Individuals with a passion for customer service and who are energised by working together as a collaborative team within a fast-paced retail environment. We don\\\’t expect all who apply to have previous retail experience, as you will be provided with online and on the job training to support you to develop the skills and capabilities you will need to perform your role at bp.
What You Will Be Responsible For
- Making sure that safety of yourself, your colleagues, and the customer, in line with bp policies and procedures, is your top priority
- Serving customers efficiently, ensuring their needs are met promptly and effectively
- Fostering a positive and inclusive work environment, in line with bp beliefs
- Preparing and serving food and drink items from our Wild Bean Café
- Taking in deliveries, replenishing stock and stock management tasks
- Being proactive with supporting bp\\\’s offers, promotions and bp loyalty scheme
- Carrying out cleaning duties in all aspects of the store, facilities, and forecourt
How to apply
Simply click on apply and have an up-to-date CV ready!
You can find out more about bp retail here.
Additional
Applicants welcome from 16+
#J-18808-Ljbffr
Retail Customer Service Assistant employer: Advanced Web Ventures, LLC
Contact Detail:
Advanced Web Ventures, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Customer Service Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on bp Retail. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about common customer service scenarios and how you would handle them. Role-playing with a friend can help you feel more confident when discussing your approach to customer interactions during the interview.
✨Tip Number 3
Show your passion! When talking about your experiences, highlight any moments where you went above and beyond for a customer. This will demonstrate your enthusiasm for customer service and your ability to thrive in a fast-paced environment.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself fresh in their minds and shows that you’re proactive and professional.
We think you need these skills to ace Retail Customer Service Assistant
Some tips for your application 🫡
Craft a Catchy CV: Make sure your CV stands out! Highlight any customer service experience, even if it's not retail-specific. We want to see your passion for helping others and how you can bring that energy to our team.
Tailor Your Cover Letter: Don’t just send a generic cover letter. Take a moment to personalise it for us at bp Retail. Mention why you’re excited about the role and how you align with our values of teamwork and customer focus.
Show Your Personality: We love seeing the real you! Use your application to showcase your personality and enthusiasm for working in a fast-paced environment. Let us know what makes you tick and how you can contribute to our positive work culture.
Apply Through Our Website: Remember, the easiest way to apply is through our website. It’s straightforward and ensures your application goes directly to us. So, get that CV ready and hit that apply button!
How to prepare for a job interview at Advanced Web Ventures, LLC
✨Know Your Customer Service Basics
Brush up on the fundamentals of customer service. Understand what makes a great customer experience and be ready to share examples of how you've handled customer interactions in the past, even if they're from different contexts.
✨Show Your Team Spirit
Since this role emphasises collaboration, think of times when you've worked well in a team. Be prepared to discuss how you contribute to a positive work environment and support your colleagues, as this will resonate with their values.
✨Familiarise Yourself with bp's Offerings
Take some time to learn about bp's products, services, and any current promotions. This shows your genuine interest in the company and will help you answer questions more effectively during the interview.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, or training opportunities. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
