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For Companies At a Glance
- Tasks: Assist customers, manage stock, and maintain a positive store environment.
- Company: Join Advanced Web Ventures, a leader in customer service within the retail sector.
- Benefits: Enjoy flexible hours, paid holidays, and a 25% discount on in-store goods.
- Why this job: Be part of a dynamic team and gain valuable skills in a fast-paced environment.
- Qualifications: No prior experience needed; just bring your passion for customer service!
- Other info: This is a part-time role with opportunities for career progression.
Join to apply for the Retail Customer Service Assistant role at Advanced Web Ventures, LLC
About Bp Retail
We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.
What You Get
- Flexible hours
- Career progression
- Paid holiday
- 25% discount on in store goods *exclusions apply
- Access to the Retail Trust (24/ 7 online GP, financial and wellbeing services)
- Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)
- Shopping and leisure discounts
- Free barista style hot drinks
- Family leave
- Competitive pay rates
- Pension scheme
- Share save scheme
What We Are Looking For
Individuals with a passion for customer service and who are energised by working together as a collaborative team within a fast-paced retail environment. We don\’t expect all who apply to have previous retail experience, as you will be provided with online and on the job training to support you to develop the skills and capabilities you will need to perform your role at bp.
What You Will Be Responsible For
- Making sure that safety of yourself, your colleagues, and the customer, in line with bp policies and procedures, is your top priority
- Serving customers efficiently, ensuring their needs are met promptly and effectively
- Fostering a positive and inclusive work environment, in line with bp beliefs
- Preparing and serving food and drink items from our Wild Bean Café
- Taking in deliveries, replenishing stock and stock management tasks
- Being proactive with supporting bp\’s offers, promotions and bp loyalty scheme
- Carrying out cleaning duties in all aspects of the store, facilities, and forecourt
How to apply – simply click on apply and have an up-to-date CV ready!
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Retail Customer Service Assistant employer: Advanced Web Ventures, LLC
Contact Detail:
Advanced Web Ventures, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Customer Service Assistant
✨Tip Number 1
Familiarise yourself with bp's values and customer service philosophy. Understanding their commitment to safety and customer satisfaction will help you align your responses during interviews.
✨Tip Number 2
Showcase your teamwork skills! Since the role emphasises collaboration, think of examples from past experiences where you successfully worked as part of a team to achieve a common goal.
✨Tip Number 3
Prepare to discuss how you would handle various customer scenarios. Think about how you can demonstrate your problem-solving abilities and your approach to providing excellent customer service.
✨Tip Number 4
Research the specific products and services offered at bp, especially those related to the Wild Bean Café. Being knowledgeable about what you’ll be serving can set you apart from other candidates.
We think you need these skills to ace Retail Customer Service Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the Retail Customer Service Assistant role. Emphasise any customer service experience, teamwork, and adaptability in fast-paced environments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your enthusiasm for working at Advanced Web Ventures. Mention specific qualities that make you a great fit for their team and how you can contribute to their goals.
Highlight Soft Skills: In your application, focus on soft skills such as communication, problem-solving, and teamwork. These are crucial for a customer-facing role and will demonstrate your ability to thrive in a collaborative environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Advanced Web Ventures, LLC
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share examples of how you've gone above and beyond to help customers in previous roles or situations, even if they are not retail-related.
✨Demonstrate Teamwork Skills
Since the role requires collaboration within a fast-paced environment, be prepared to discuss your experiences working in teams. Highlight any specific instances where you contributed to a team's success or helped resolve conflicts.
✨Familiarise Yourself with the Company
Research Advanced Web Ventures and their values, especially their commitment to customer service. Being knowledgeable about the company will show your genuine interest and help you align your answers with their mission.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific customer service scenarios. Think of examples where you had to deal with difficult customers or manage multiple tasks at once, and be ready to explain your thought process.
