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For Companies At a Glance
- Tasks: Assist customers, manage stock, and maintain a clean store environment.
- Company: Join Advanced Web Ventures, a dynamic player in the retail sector.
- Benefits: Enjoy flexible hours, paid holidays, and a 25% discount on store goods.
- Why this job: Be part of a collaborative team in a fast-paced environment with growth opportunities.
- Qualifications: No prior retail experience needed; training provided for all skill levels.
- Other info: Access wellbeing services and enjoy free barista-style drinks while you work.
The predicted salary is between 20000 - 30000 £ per year.
Overview
Join to apply for the Retail Customer Service Assistant role at Advanced Web Ventures, LLC.
What You Get
- Flexible hours
- Career progression
- Paid holiday
- 25% discount on in store goods *exclusions apply
- Access to the Retail Trust (24/7 online GP, financial and wellbeing services)
- Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)
- Shopping and leisure discounts
- Free barista style hot drinks
- Family leave
- Competitive pay rates
- Pension scheme
- Share save scheme
- Find out more about our benefits here
What We Are Looking For
Individuals with a passion for customer service and who are energised by working together as a collaborative team within a fast-paced retail environment. We don\’t expect all who apply to have previous retail experience, as you will be provided with online and on the job training to support you to develop the skills and capabilities you will need to perform your role at bp.
Your Responsibilities
- Making sure that safety of yourself, your colleagues, and the customer, in line with bp policies and procedures, is your top priority
- Serving customers efficiently, ensuring their needs are met promptly and effectively
- Fostering a positive and inclusive work environment, in line with bp beliefs
- Preparing and serving food and drink items from our Wild Bean Café
- Taking in deliveries, replenishing stock and stock management tasks
- Being proactive with supporting bp\’s offers, promotions and bp loyalty scheme
- Carrying out cleaning duties in all aspects of the store, facilities, and forecourt
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Retail Customer Service Assistant employer: Advanced Web Ventures, LLC
Contact Detail:
Advanced Web Ventures, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Customer Service Assistant
✨Tip Number 1
Show your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to help customers in previous roles or situations, even if they weren't in retail.
✨Tip Number 2
Familiarise yourself with the company's values and mission. Be prepared to discuss how you align with their beliefs and how you can contribute to fostering a positive work environment.
✨Tip Number 3
Demonstrate your ability to work in a fast-paced environment by sharing experiences where you successfully managed multiple tasks or handled high-pressure situations effectively.
✨Tip Number 4
Be proactive in asking questions about the role and the team dynamics during your interview. This shows your genuine interest in the position and helps you understand how you can best fit into their collaborative culture.
We think you need these skills to ace Retail Customer Service Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant customer service experience, even if it's not in retail. Emphasise skills like teamwork, communication, and problem-solving that align with the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service. Mention why you want to work at Advanced Web Ventures, LLC and how you can contribute to their team.
Highlight Soft Skills: In your application, focus on soft skills such as adaptability, empathy, and collaboration. These are crucial in a fast-paced retail environment and will resonate well with the hiring team.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Advanced Web Ventures, LLC
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share examples of how you've gone above and beyond to help customers in previous roles or situations, even if they weren't in retail.
✨Demonstrate Teamwork Skills
Since the role requires collaboration, be prepared to discuss your experiences working in teams. Highlight any specific instances where you contributed to a team goal or helped resolve conflicts.
✨Understand the Company Culture
Research Advanced Web Ventures, LLC and their values. Be ready to explain how your personal values align with theirs, especially regarding safety and inclusivity in the workplace.
✨Prepare for Scenario-Based Questions
Anticipate questions that may ask how you would handle specific customer service scenarios. Practise your responses to ensure you can demonstrate your problem-solving skills and ability to remain calm under pressure.
