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For Companies At a Glance
- Tasks: Assist customers, manage stock, and maintain a clean store environment.
- Company: Join Advanced Web Ventures, a dynamic team focused on customer service in retail.
- Benefits: Enjoy flexible hours, paid holidays, and discounts on in-store goods.
- Why this job: Gain valuable skills in a supportive, fast-paced environment with career progression opportunities.
- Qualifications: No prior retail experience needed; just bring your passion for customer service!
- Other info: Open to applicants aged 18 and above; training provided.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Join to apply for the Retail Customer Service Assistant role at Advanced Web Ventures, LLC
What We Are Looking For
Individuals with a passion for customer service and who are energised by working together as a collaborative team within a fast-paced retail environment. We don\’t expect all who apply to have previous retail experience, as you will be provided with online and on the job training to support you to develop the skills and capabilities you will need to perform your role at bp.
What You Will Be Responsible For
- Making sure that safety of yourself, your colleagues, and the customer, in line with bp policies and procedures, is your top priority
- Serving customers efficiently, ensuring their needs are met promptly and effectively
- Fostering a positive and inclusive work environment, in line with bp beliefs
- Preparing and serving food and drink items from our Wild Bean Café
- Taking in deliveries, replenishing stock and stock management tasks
- Being proactive with supporting bp\\\’s offers, promotions and bp loyalty scheme
- Carrying out cleaning duties in all aspects of the store, facilities, and forecourt
What You Get / Benefits
- Flexible hours
- Career progression
- Paid holiday
- 25% discount on in store goods *exclusions apply
- Access to the Retail Trust (24/7 online GP, financial and wellbeing services)
- Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)
- Shopping and leisure discounts
- Free barista style hot drinks
- Family leave
- Competitive pay rates
- Pension scheme
- Share save scheme
How to apply
Simply click on apply and have an up-to-date CV ready!
Note
Applicants welcome from 18+.
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Retail Customer Service Assistant employer: Advanced Web Ventures, LLC
Contact Detail:
Advanced Web Ventures, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Customer Service Assistant
✨Tip Number 1
Show your enthusiasm for customer service during any interactions you have with us. Whether it's through a phone call or in-person chat, let your passion shine through. This role is all about creating positive experiences for customers, so demonstrating that energy can really set you apart.
✨Tip Number 2
Familiarise yourself with bp's values and beliefs before your interview. Understanding our commitment to safety and inclusivity will help you align your answers with what we value as a company. This shows that you're not just interested in the job, but also in being part of our team culture.
✨Tip Number 3
Be prepared to discuss how you handle fast-paced environments. Think of examples from past experiences where you've successfully managed multiple tasks or dealt with challenging situations. This will demonstrate your ability to thrive in our busy retail setting.
✨Tip Number 4
If you have any questions about the role or the company, don’t hesitate to ask during your interview. This shows your genuine interest in the position and gives you a chance to learn more about what it’s like to work with us at bp.
We think you need these skills to ace Retail Customer Service Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant customer service experience, even if it's not in retail. Emphasise skills like teamwork, communication, and problem-solving that align with the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your enthusiasm for working in a team. Mention why you want to work at Advanced Web Ventures, LLC and how you can contribute to their positive work environment.
Highlight Your Flexibility: Since the role offers flexible hours, mention your availability and willingness to work varied shifts. This shows that you are adaptable and ready to meet the needs of the business.
Show Enthusiasm for Training: Express your eagerness to learn and grow within the role. Mention that you appreciate the training provided and are excited about developing your skills in a fast-paced retail environment.
How to prepare for a job interview at Advanced Web Ventures, LLC
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share any relevant experiences, even if they are not from retail, that demonstrate your ability to engage with customers and meet their needs.
✨Emphasise Teamwork Skills
Since the role involves working in a collaborative team, highlight your ability to work well with others. Provide examples of how you've successfully collaborated in past roles or projects, showcasing your communication and interpersonal skills.
✨Demonstrate Safety Awareness
Safety is a top priority in this role. Be prepared to discuss how you would ensure safety for yourself and others in a busy environment. Mention any previous experiences where you had to follow safety protocols or guidelines.
✨Be Ready to Discuss Flexibility
With flexible hours being a benefit, be ready to talk about your availability and willingness to adapt to different shifts. This shows your commitment to the role and your understanding of the retail environment's demands.
