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For Companies At a Glance
- Tasks: Assist customers, serve food and drinks, and manage stock in a vibrant retail environment.
- Company: Join bp Retail, a leader in customer service and innovation in the retail market.
- Benefits: Enjoy flexible hours, paid holidays, discounts, and wellbeing support like 24/7 online GP access.
- Why this job: Be part of a dynamic team, gain valuable skills, and contribute to a positive work culture.
- Qualifications: No prior experience needed; just bring your passion for customer service and teamwork.
- Other info: Open to applicants aged 16+, with comprehensive training provided.
Overview
Join to apply for the Retail Customer Service Assistant role at Advanced Web Ventures, LLC.
About bp Retail
We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.
What You Get
- Flexible hours
- Career progression
- Paid holiday
- 25% discount on in-store goods (exclusions apply)
- Access to the Retail Trust (24/7 online GP, financial and wellbeing services)
- Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)
- Shopping and leisure discounts
- Free barista-style hot drinks
- Family leave
- Competitive pay rates
- Pension scheme
- Share save scheme
- Find out more about our benefits here
What We Are Looking For
Individuals with a passion for customer service and who are energised by working together as a collaborative team within a fast-paced retail environment. We dont expect all who apply to have previous retail experience, as you will be provided with online and on the job training to support you to develop the skills and capabilities you will need to perform your role at bp.
What You Will Be Responsible For
- Making sure that safety of yourself, your colleagues, and the customer, in line with bp policies and procedures, is your top priority
- Serving customers efficiently, ensuring their needs are met promptly and effectively
- Fostering a positive and inclusive work environment, in line with bp beliefs
- Preparing and serving food and drink items from our Wild Bean Café
- Taking in deliveries, replenishing stock and stock management tasks
- Being proactive with supporting bp\’s offers, promotions and bp loyalty scheme
- Carrying out cleaning duties in all aspects of the store, facilities, and forecourt
How to apply
How to apply: simply click on apply and have an up-to-date CV ready!
You can find out more about bp retail here.
Applicants welcome from 16+
Seniority level
- Entry level
Employment type
- Part-time
Job function
- Marketing Services
Industries
- Marketing Services
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Retail Customer Service Assistant employer: Advanced Web Ventures, LLC
Contact Detail:
Advanced Web Ventures, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Customer Service Assistant
✨Tip Number 1
Show your enthusiasm for customer service during any interactions you have with the company. Whether it's in a phone call or an informal chat, let your passion shine through. This can make a lasting impression on hiring managers.
✨Tip Number 2
Familiarise yourself with bp's values and mission. Understanding their commitment to customer satisfaction and teamwork will help you align your responses and demonstrate that you're a good fit for their culture.
✨Tip Number 3
Prepare to discuss how you handle fast-paced environments. Think of examples from past experiences where you've successfully managed multiple tasks or dealt with challenging situations, as this is crucial for a retail role.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and what it takes to succeed in the Retail Customer Service Assistant role, giving you an edge in your application.
We think you need these skills to ace Retail Customer Service Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience or skills related to customer service. Even if you don't have retail experience, emphasise transferable skills such as teamwork, communication, and problem-solving.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your enthusiasm for working in a team. Mention specific reasons why you want to work at bp and how you align with their values.
Highlight Your Availability: Since this is a part-time role, clearly state your availability in your application. Flexibility can be a key factor in getting hired, so mention any times you can work, especially during peak hours.
Show Enthusiasm: In your application, convey your excitement about the opportunity to work at bp. Use positive language and express your eagerness to contribute to a positive customer experience and a collaborative team environment.
How to prepare for a job interview at Advanced Web Ventures, LLC
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share any relevant experiences, even if they are not from retail, that demonstrate your ability to engage with customers and meet their needs.
✨Demonstrate Teamwork Skills
Since the role requires collaboration within a fast-paced environment, be prepared to discuss examples of how you've worked effectively in a team. Highlight your ability to support colleagues and contribute to a positive work atmosphere.
✨Familiarise Yourself with bp's Values
Research bp's beliefs and values before the interview. Understanding their commitment to safety and inclusivity will help you align your answers with what they are looking for in a candidate.
✨Prepare for Practical Scenarios
Think about potential scenarios you might face in the role, such as handling difficult customers or managing stock. Be ready to discuss how you would approach these situations, showcasing your problem-solving skills and proactive attitude.
