Medical Assistant

The Medical Assistant supports the delivery of urological services, performs work as required and functions as an effective member of the interdisciplinary team. The Medical Assistant is tasked to perform routine administrative and clinical tasks to keep the medical offices running smoothly. This position collaborates with staff within their practice or other professional disciplines within the affiliated medical groups as needed to achieve effective and efficient patient care delivery and the desired patient outcomes.

ESSENTIAL JOB FUNCTION/COMPETENCIES

• The Medical Assistant will perform various administrative and clinical duties under the direction of their assigned direct supervisor.
• The Medical Assistant will consistently confer with physicians, nursing, and other staff members to coordinate and schedule appointments of patients.
• Greets and prepares patients.
• Measures and records vital signs.
• Records patient interview, history, and chief complaint.
• Provides patient education with regards to medications, management of diseases, home treatments and special diets.
• Prepares patients for examinations and performs routine screening tests.
• Assists physicians with exams.
• Performs phlebotomy and collection of other lab specimens.
• Performs basic lab tests.
• Performs EKGs.
• Assists with X-ray and physician therapy procedures.
• Prepares and administers medications with physician authorization.
• Changes dressings, applies bandages, removes sutures and performs other first aid procedures.
• Uses CPR skills when necessary.
• Prepares accurate, legal, and ethical documentation at all times.
• Opens office in the morning and closes in the afternoon.
• Assists in maintaining patient logs for lab requests, CT scans and other treatment orders for the patients.
• Maintains prescription ledger when needed.
• Ensures the back office has good flow, keeps rooms full and assists with room turnover.
• Performs new patient thorough work-up (x-rays, vitals, new patient packet explanation).
• Adds medical history on all new patients and updates all established patients’ history accurately.
• Performs accurate and complete room set-up for physician.
• Ensures that all patients' medication is updated before physician visit.
• Handles set-up for in-office surgical procedures.
• Ensures appropriate consent form is completed correctly avoiding the use of too many medical abbreviations within the consent forms.
• Scribes as assigned per physician office flow.
• Prepares for seeing patients the following day, including patient confirmation for next day visit.
• Completes patient medical record requests when necessary.
• Assists in the orientation and training of new personnel.
• Ensures proper hand off of responsibilities once their task is completed.
• Meets established attendance criteria and starts work promptly.
• Punctual and dependable for assigned/confirmed shifts.
• Respects and acknowledges the organization's commitment to cultural diversity, which is expressed through behaviour, language and actions.
• Consistently demonstrates good use of time and resources.