Software Support Manager – Field & Customer Impact

Software Support Manager – Field & Customer Impact

Full-Time 50000 - 70000 Β£ / year (est.) No working from home possible
Advanced Technical Recruitment

At a Glance

  • Tasks: Provide advanced software support and resolve complex issues for customers and field engineers.
  • Company: Leading semiconductor tools manufacturer with a focus on innovation.
  • Benefits: Competitive salary, training opportunities, and the chance to travel to customer sites.
  • Other info: Dynamic role with opportunities for professional growth and development.
  • Why this job: Make a real impact by enhancing customer relationships and reducing downtime.
  • Qualifications: Experience in software support and strong problem-solving skills.

The predicted salary is between 50000 - 70000 Β£ per year.

Advanced Technical Recruitment is seeking an experienced Software Service Engineer/Manager for a leading semiconductor tools manufacturer.

The role focuses on providing advanced software support to customers and field engineers, ensuring rapid resolution of complex issues and driving improvements through knowledge sharing and training.

You will visit customer sites as needed, foster strong customer relationships, and contribute to reducing downtime while protecting revenue.

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Software Support Manager – Field & Customer Impact employer: Advanced Technical Recruitment

At Advanced Technical Recruitment, we pride ourselves on being an excellent employer by fostering a collaborative and dynamic work culture in our Essex office. Our employees benefit from competitive salaries, commission opportunities, and a supportive environment that encourages professional growth and development, making it an ideal place for those looking to build a rewarding career in sales and technical support.

Advanced Technical Recruitment

Contact Details:

Advanced Technical Recruitment Recruitment Team

We think you need these skills to ace Software Support Manager – Field & Customer Impact

Advanced Software Support
Customer Relationship Management
Problem Resolution
Knowledge Sharing
Training Skills
Field Engineering Support
Downtime Reduction Strategies