My client, who is a world leader in the Electronic Instrumentation sector, now seeks a motivated and detail-oriented Graduate Electronics Engineer to join their dedicated Aftersales, Repair & Servicing team. Based at my client’s facility close to Nottingham, you will gain hands-on experience in diagnosing, repairing, and recalibrating a diverse range of electronics, including custom and special designs. In addition to this you will act as a key technical bridge for our customers, managing repair communications and resolving standard aftersales queries. Key Responsibilities for the role include - Technical, Repair & Diagnostic Support * Fault Diagnosis: Analyse and troubleshoot component-level faults and failures on returned electronic instruments. * Repair & Rework: Perform high-quality repairs, soldering, and component replacements on standard product lines as well as bespoke, special-design probes. * Recalibration: Test and recalibrate repaired instruments to ensure they meet strict original manufacturing specifications and quality standards. * Documentation: Maintain accurate records of faults found, parts used, and actions taken for quality control tracking. Customer Communication & Aftersales Support * Case Management: Own the communication lifecycle for customer repairs, from initial receipt and assessment to final dispatch. * Technical Query Resolution: Provide clear, professional, and timely responses to standard technical queries received by the aftersales department. * Updates: Keep customers informed regarding repair timelines, cost estimates, and root-cause findings. Process Improvement & Continuous Development * Production Optimisation: Assist the Senior Electronics Engineer in identifying failure trends and implementing continuous improvements to our manufacturing and assembly processes. * Skill Progression: Actively shadow and learn from the Senior Electronics Engineer to expand your design and high-level engineering capabilities. This position offers an excellent launchpad for a graduate looking to develop deep diagnostic skills, with future opportunities to contribute to production process improvements. Qualifications: It is expected that you will have a Degree or higher in Electronic Engineering or similar, with the ability to fault find, and repair electronics to component level. It is expected that you will have strong soldering/repair skills. Salary: c£30-35k per annum Job Term: Full Time/Permanent/Onsite Additional information: Candidates MUST be eligible to live and work in the UK, without requiring sponsorship. Copies of Passports and / or Visas will be requested for verification. Skills: Electronics, Manufacturing, Repair, Service, Support, Calibration, NPI, Engineering
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