At a Glance
- Tasks: Build relationships with customers and provide tailored waste solutions.
- Company: Join Reconomy Connect, a leader in sustainable resource management.
- Benefits: Enjoy competitive pay, pension scheme, and exclusive discounts.
- Other info: Dynamic team environment with opportunities for fun and team bonding.
- Why this job: Make a real impact on sustainability while growing your career.
- Qualifications: Experience in customer service and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
At Reconomy Connect, we’re changing the way the world thinks about waste. By bringing together several of Reconomy’s market-leading brands and specialist services, we’re leading the shift from traditional waste disposal to smart, sustainable resource management. With over 30 years of experience, we combine cutting-edge technology with the power of people to deliver bespoke, end-to-end waste solutions. Our work helps customers reduce costs, improve sustainability, and meet their environmental goals - while driving real change.
As part of our growing team in Bristol, you’ll join our dynamic and passionate colleagues who are all working toward one shared goal: a world without waste. Specialising in providing tailored waste solutions to our extensive SME customer base.
Why Join Us?
- Community: We work hand-in-hand with the communities we serve, creating cleaner environments and supporting local development.
- Colleague: We believe our people are our greatest asset. We invest in your growth, wellbeing, and success through training, support, and career progression.
- Customer: We are trusted by clients across the UK to deliver reliable, responsive, and innovative recycling services.
- Environment: Everything we do is driven by a passion for sustainability and a commitment to reducing landfill and carbon impact.
About the role
You will join a close-knit team providing waste and recycling solutions to businesses across the UK. Developing relationships with our customers to provide an excellent service you will be their point of contact for all enquiries, mainly via email but some calls will be expected, using problem solving skills to resolve issues and organisation to ensure services run smoothly. As you develop your understanding of your customers’ needs you will be able to identify new sales opportunities with them, we will help you to learn the industry and our products and services, while a good numeracy ability will underpin this.
You’ll need to enjoy working as part of a team both with your immediate team as well as working with colleagues across the business such as assisting Account Managers with mobilising new contracts. A good ability with IT to ensure efficient use of the computer systems used to manage customer interactions and good communication both written and verbally.
We really are one big team, both to get the job done through the day but we also enjoy spending time together away from the office, whether joining in with a team activity, fundraising or celebrating a team achievement there will be opportunities to get involved.
What we need from you
- Experience in customer service, whether that be in an office, retail or hospitality.
- Comfortable with working under pressure in a fast-paced environment.
- Effective communication skills both written and verbal.
- IT Literate, a good ability with Microsoft programmes such as Word, Excel, Outlook and Teams.
- Good attention to detail to ensure accuracy when placing orders.
What we offer
- Financial perks: Pension scheme, length of service rewards, and referral bonuses.
- Exclusive discounts: MyPerks platform, Cycle to Work scheme, gym membership discounts, and skip hire discounts.
Customer Account Executive employer: Advanced Supply Chain Group
At Advanced Supply Chain Group, we pride ourselves on being an exceptional employer, offering a supportive and collaborative work culture that fosters continuous growth and development. Located in Sheffield, our team enjoys a hybrid working model, generous annual leave, and enhanced family benefits, all while working with cutting-edge technology in a dynamic environment. Join us to make a meaningful impact in the supply chain industry and enjoy a fulfilling career where your contributions are valued and celebrated.
Contact Details:
Advanced Supply Chain Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Account Executive
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research Reconomy Connect and understand their values and services. Be ready to discuss how your experience aligns with their mission of sustainability and customer service.
✨Tip Number 3
Show off your problem-solving skills! During interviews, share specific examples of how you've tackled challenges in previous roles. This will demonstrate your ability to handle customer enquiries effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Reconomy Connect.
We think you need these skills to ace Customer Account Executive
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Customer Account Executive role. Highlight your customer service experience and any relevant skills that match what we're looking for. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about sustainability and how your background makes you a great fit for Reconomy Connect. Keep it engaging and personal – we love a good story!
Show Off Your Communication Skills:Since you'll be communicating with customers mainly via email, make sure your written communication is clear and professional. Use proper grammar and structure to demonstrate your attention to detail – it's super important in this role!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s straightforward and ensures your application goes directly to us. Plus, you’ll get to see more about our values and what we stand for!
How to prepare for a job interview at Advanced Supply Chain Group
✨Know the Company Inside Out
Before your interview, take some time to research Reconomy Connect and its mission. Understand their approach to waste management and sustainability. This will not only show your genuine interest but also help you align your answers with their core values.
✨Showcase Your Customer Service Skills
Since the role is all about customer interaction, prepare examples from your past experiences where you’ve excelled in customer service. Think of specific situations where you resolved issues or went above and beyond for a customer, as this will demonstrate your problem-solving skills.
✨Brush Up on Your IT Skills
Make sure you're comfortable with Microsoft Office programmes like Word, Excel, and Outlook. You might be asked about how you use these tools in your daily tasks, so having a few examples ready can really set you apart from other candidates.
✨Be Ready to Discuss Teamwork
Reconomy Connect values collaboration, so be prepared to talk about your experience working in teams. Share stories that highlight your ability to work well with others, support colleagues, and contribute to a positive team environment.
