At a Glance
- Tasks: Lead client relationships and drive growth for top fashion brands in eCommerce.
- Company: Join Advanced Supply Chain Group, a leader in innovative supply chain solutions.
- Benefits: Enjoy a competitive salary, hybrid working, and generous leave options.
- Other info: Be part of a supportive team that values collaboration and personal development.
- Why this job: Make a real impact by enhancing client experiences and driving sustainable growth.
- Qualifications: Proven experience in senior client-facing roles with strong communication skills.
The predicted salary is between 95000 - 105000 € per year.
Advanced Supply Chain Group offers a complete end-to-end supply chain service, from source to shelf, covering all aspects of supply chain management, global logistics, fulfilment, and value-added services, allowing our customers to maximise the opportunities that exist in today’s technology-enabled marketplace. Using our unique intelligent supply chain model, we design innovative solutions to complex challenges, unlock new opportunities, and speed up and streamline existing processes by removing complexity from the supply chain. It all adds up to providing a service that is “Better, Faster, Cheaper” than our competitors. Our core values drive everything we do. We believe in promoting a supportive environment for our colleagues, delivering exceptional service to our customers, contributing to the community, and working towards a more sustainable environment. If you share these values and are passionate about making a positive impact, we'd love to have you on our team.
About the role: You’ll work closely with some of the world’s best‑known global eCommerce fashion brands, owning the part of their customer journey that truly matters: returns. These are established partnerships — your role is to nurture them, strengthen them, and unlock more value across our 3PL network. As Client Development Director, you’ll lead a portfolio of high‑profile fashion clients, overseeing returns operations across multiple warehouses. This isn’t about winning new business; it’s about deepening relationships, expanding services, and helping customers overcome operational challenges as their volumes and ambitions grow. As a trusted senior contact, you’ll support clients through peak, drive continuous improvement, and work closely with operations, solutions design, and finance to turn issues into opportunities — driving service excellence, incremental revenue, and true long‑term partnerships. This is a full‑time, permanent role offering hybrid working, with site presence at our Bradford (BD12) location. The package includes a salary of £95,000–£105,000, car allowance opportunity to earn a bonus, alongside a structured development plan with clear opportunities for progression.
Key Responsibilities:
- Develop and deliver long‑term client strategies that drive retention, sustainable growth, and profitability.
- Lead strategic business reviews, QBRs, and joint planning sessions to align priorities and identify future opportunities with key customers.
- Act as the senior escalation point for high‑impact customer issues, ensuring timely resolution and protecting long‑term relationships.
- Represent the voice of the customer internally, balancing customer needs with operational capability and commercial objectives.
- Align cross‑functional teams around shared customer outcomes, service excellence, and commercial goals.
- Identify unmet needs and transformational opportunities to shape future customer demand and enhance partnership value.
What we need from you:
- You bring proven experience in a similar senior commercial or client‑facing role, ideally within a comparable environment and customer base.
- You know what good looks like and how to deliver it consistently.
- You’re an exceptional communicator, confident in the boardroom, credible in technical discussions, and able to adapt your style to influence at every level.
- You have a strong commercial mindset, with a clear understanding of revenue generation, cost management, and key financial metrics, using this insight to drive sustainable growth and profitability.
- You’re skilled at anticipating client and market needs, translating insight into clear, value‑driven strategies that align with wider business objectives.
- A customer‑centric leader, you put client experience and insight at the heart of decision‑making, building long‑term value, trust, and loyalty.
- You also lead and develop high‑performing teams, creating a culture of accountability, collaboration, and continuous improvement.
What we offer:
- Your journey begins with a warm welcome and a comprehensive onboarding experience designed to set you up for success from day one.
- We’re committed to your continuous growth, offering ongoing training and development to help you sharpen your skills and reach your full potential.
- We understand the significance of maintaining a healthy work/life balance, which is why we offer a hybrid working model for our office staff.
- Alongside your 25 days of annual leave, you’ll also have the option to purchase additional days, giving you the flexibility to take the breaks you need, when you need them.
- You’ll get your birthday off, completely on us - enjoy your special day, work‑free!
- Our enhanced maternity package offers six months of full pay, giving you the time and peace of mind to focus on your growing family.
- New dads and partners also receive two weeks full paternity pay, so you can be there for those important first moments.
- Through our salary sacrifice pension scheme, meaning you pay less tax overall, while still investing in your future.
- You’ll be joining a team where collaboration, openness, and support are part of everyday life—because great work happens when people feel connected and inspired.
Client Development Director in Bradford employer: Advanced Supply Chain Group
At Advanced Supply Chain Group, we pride ourselves on being an exceptional employer, offering a supportive and collaborative work culture that prioritises employee growth and wellbeing. Located in Bradford, our hybrid working model allows for a healthy work/life balance, complemented by generous benefits such as enhanced maternity and paternity packages, 25 days of annual leave with the option to purchase more, and a structured development plan to help you reach your full potential. Join us to work with renowned global eCommerce fashion brands while making a meaningful impact in a dynamic and innovative environment.
Contact Detail:
Advanced Supply Chain Group Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Client Development Director in Bradford
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage on platforms like LinkedIn. The more people know you, the better your chances of landing that Client Development Director role.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their values, recent projects, and challenges they face. This will help you tailor your responses and show them you're the perfect fit for their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers and boost your confidence. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 4
Don't forget to follow up after your interviews! A simple thank-you email can leave a lasting impression and keep you top of mind. Plus, it shows your enthusiasm for the role and the company.
We think you need these skills to ace Client Development Director in Bradford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Client Development Director role. Highlight your experience in client-facing roles and how you've driven growth and retention in previous positions. We want to see how you align with our values and the specific needs of this position!
Showcase Your Communication Skills:As a senior contact, your communication skills are key! Use your application to demonstrate how you've effectively communicated with clients and teams in the past. We love seeing examples of how you've influenced decisions and built strong relationships.
Highlight Your Commercial Mindset:We’re looking for someone with a strong commercial mindset. In your application, share specific examples of how you've managed revenue generation and cost management. Show us how you’ve turned insights into strategies that have led to sustainable growth!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values before you hit send!
How to prepare for a job interview at Advanced Supply Chain Group
✨Know Your Clients
Before the interview, research the key clients that the company works with, especially in the fashion eCommerce sector. Understanding their needs and challenges will help you demonstrate how you can nurture and strengthen these relationships.
✨Showcase Your Communication Skills
As a Client Development Director, exceptional communication is crucial. Prepare examples of how you've effectively communicated with clients at various levels, resolved issues, and influenced decisions. This will highlight your ability to adapt your style and build trust.
✨Demonstrate Commercial Acumen
Be ready to discuss your understanding of revenue generation and cost management. Bring specific examples of how you've driven sustainable growth in previous roles, as this aligns perfectly with the company's focus on profitability and long-term partnerships.
✨Emphasise Team Leadership
Prepare to talk about your experience in leading high-performing teams. Share how you've fostered a culture of accountability and collaboration, as well as any strategies you've implemented for continuous improvement. This will resonate well with the company's values.
