At a Glance
- Tasks: Manage IT change processes to ensure smooth service delivery and minimise risks.
- Company: Dynamic tech company focused on innovation and collaboration.
- Benefits: Competitive pay, professional development, and a chance to work in a fast-paced environment.
- Other info: Opportunity for career growth and to work with cutting-edge technology.
- Why this job: Be at the forefront of IT changes that impact the entire organisation.
- Qualifications: Bachelor's in IT or related field, PMP certification preferred.
The predicted salary is between 50000 - 60000 £ per year.
The IT Change Manager is responsible for ensuring that all changes to the IT environment are managed in a controlled and coordinated manner, minimising risks to service availability and quality. This includes planning, assessing, authorising, scheduling, and reviewing changes while collaborating with relevant stakeholders to maintain service stability and ensure compliance with organisational policies.
Please note that due to the nature of the role you’ll need to hold or be eligible to obtain a high level of UK security clearance.
- Manage the end-to-end IT change management process, ensuring that changes are properly logged, assessed, authorised, implemented, and reviewed in accordance with established governance.
- Evaluate the potential impact and risk of proposed changes to services, infrastructure, and business operations.
- Organise and lead CAB meetings to review, discuss, and authorise changes in collaboration with stakeholders from across Digital Information and business functions.
- Coordinate change implementation schedules and ensure appropriate communication to affected stakeholders.
- Collaborate with service owners, IT operations, and external partners to ensure smooth execution of changes and alignment with service priorities.
Qualifications:
- Bachelor’s degree in information technology, Computer Science, or related field is preferred.
- Hold a PMP (Project Management Professional) or related certifications.
- Relevant IT Service Management certifications (e.g. ITIL v3/4).
- Experience in IT service delivery and performance management.
- Experience setting and managing SLAs/KPIs and in service operations using the ITIL ServiceNow.
- Good understanding of IT architecture and key technology components, e.g., servers, networks.
IT Business Change Manager in Reading employer: Advanced Resource Managers
As an IT Business Change Manager in Reading, you will join a dynamic team that values collaboration and innovation, ensuring a supportive work culture where your contributions are recognised. The company offers competitive benefits, opportunities for professional development, and the chance to work on impactful projects that enhance service delivery. With a focus on employee growth and a commitment to maintaining high standards of service quality, this role provides a meaningful and rewarding career path in a thriving location.
Contact Details:
Advanced Resource Managers Recruitment Team
