At a Glance
- Tasks: Lead and manage a portfolio of complex ER cases with a focus on fairness and compliance.
- Company: Join a dynamic organisation that values HR expertise and professional growth.
- Benefits: Competitive daily rate, hybrid working, and the chance to make a real impact.
- Other info: Opportunity to work in a fast-paced environment with cross-functional teams.
- Why this job: Shape workplace culture by resolving critical employee relations issues effectively.
- Qualifications: Experience in managing ER cases and strong knowledge of UK employment law required.
ARM are delighted to be working with our client to help them recruit a HR Caseworker on a 3 month contract.
The Role:
- Lead and manage a portfolio of ER cases including disciplinary, grievance, performance, long-term sickness, and conduct matters.
- Ensure all casework is accurately documented, legally compliant, and resolved in a timely and fair manner.
- Manage flexible working requests, changes to terms and conditions, and exit processes.
- Support the delivery of formal processes including redundancy consultations and TUPE transfers.
- Provide expert guidance to line managers and HR Business Partners on employment law and ER best practices.
- Coach stakeholders on conflict resolution, policy interpretation, and procedural fairness.
- Escalate cases appropriately while maintaining ownership of resolution pathways.
Requirements:
- Proven experience in managing complex ER cases in a fast-paced, matrixed organisation.
- Strong knowledge of UK employment law and HR policy frameworks.
- Excellent communication, coaching, and stakeholder management skills.
- Ability to handle sensitive matters with discretion and professionalism.
- Experience working with cross-functional teams including Legal and Compliance.
ER Case Lead in London employer: Advanced Resource Managers
At ARM, we pride ourselves on being an exceptional employer that values the expertise and contributions of our team members. Our hybrid working model promotes a healthy work-life balance, while our commitment to professional development ensures that employees have ample opportunities for growth and advancement in their careers. Join us in London, where you will be part of a supportive culture that encourages collaboration and innovation in the field of HR.
StudySmarter Expert Advice🤫
We think this is how you could land ER Case Lead in London
✨Tip Number 1
Network like a pro! Reach out to your connections in HR and employment law. Let them know you're on the lookout for opportunities, and they might just point you in the right direction or even refer you to a role.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of UK employment law and ER best practices. We all know that confidence is key, so practice answering common interview questions related to managing complex ER cases.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It shows professionalism and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace ER Case Lead in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the ER Case Lead role. Highlight your experience with managing complex ER cases and your knowledge of UK employment law. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past experiences that relate to the responsibilities mentioned in the job description.
Showcase Your Communication Skills:Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We love attention to detail!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it’s super easy!
How to prepare for a job interview at Advanced Resource Managers
✨Know Your ER Cases Inside Out
Make sure you brush up on your knowledge of various ER cases like disciplinary actions, grievances, and performance issues. Be ready to discuss specific examples from your past experience where you've successfully managed these cases, highlighting your understanding of UK employment law.
✨Showcase Your Communication Skills
Since the role requires excellent communication and coaching abilities, prepare to demonstrate how you've effectively communicated with stakeholders in previous roles. Think of scenarios where you’ve had to explain complex policies or resolve conflicts, and be ready to share those stories.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions that test your problem-solving skills. Prepare by thinking through potential ER situations and how you would handle them, ensuring you can articulate your thought process clearly and confidently.
✨Highlight Your Teamwork Experience
Given the need to work with cross-functional teams, be prepared to discuss your experience collaborating with Legal and Compliance teams. Share examples of how you’ve navigated team dynamics and contributed to successful outcomes in a matrixed organisation.
