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- Tasks: Support admin operations across various teams and ensure smooth coordination.
- Company: Join a dynamic team in Newcastle Upon Tyne with a focus on growth.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Why this job: Be the backbone of operations and make a real difference in a thriving company.
- Qualifications: Experience in customer accounts, scheduling, and strong computer skills required.
- Other info: Perfect for those looking to kickstart their career in a professional setting.
Job Description
Role: Business Administrator
Location: Newcastle Upon Tyne
Duration: Permanent
Salary: £27,000 – £30,000 DOE
ARM are delighted to be supporting one of our clients with the recruitment of a Business Administrator on a permanent basis.
This role will Support administrative and non-technical operations across Marine, Workshop, Industrial, Parts, Sales and Marketing, and Management teams. Ensuring coordination of key account administration, operational scheduling, and commercial processes whilst maintaining compliance with customer contract requirements and internal quality standards.
What you’ll be doing:
- Schedule routine maintenance and emergency visits, coordinate engineer resources.
- Monitor work-in-progress weekly to meet delivery commitments and maintain vehicle coordination and documentation.
- Prepare and produce accurate invoices, quotations, and service reports within agreed timescales.
- Maintain training matrices and ensure engineers hold current certifications for customer site access.
- Process engineer timesheets, expenses, and allowances for approval.
- Produce KPI reports and customer management information in accordance with contract requirements and agreed timescales.
- Follow administrative SOPs for quoting, ordering, invoicing, returns, and document control.
- Manage inbound enquiries, mailbox triage, and phone reception.
- Follow administrative SOPs established by Administration Manager for quoting, ordering, invoicing, returns, and document control.
About you:
- Key customer account experience
- Experience scheduling engineers
- Knowledge of HR legislation and policy (for supporting training compliance and certification tracking)
- Computer skills (Microsoft package minimum)
- Excellent communication skills
- Excellent organisational skills
- Demonstrates integrity and confidentiality at all times.
- Professional approach and telephone manner
Business Administrator employer: Advanced Resource Managers
Contact Detail:
Advanced Resource Managers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Administrator
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can land you that Business Administrator role.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to show them you’re not just a fit for the role, but for the team too. Tailor your answers to reflect their values and how you can contribute to their success.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. We can’t stress enough how important it is to be comfortable talking about your experience and skills, especially when it comes to scheduling and administrative tasks.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
