At a Glance
- Tasks: Lead service design activities and collaborate with multidisciplinary teams to shape user-focused services.
- Company: Join a high-profile programme in the aerospace and defence sector.
- Benefits: Competitive rate of up to £65 per hour and opportunities for professional growth.
- Other info: Work in a dynamic, agile environment with opportunities for mentorship and career development.
- Why this job: Make a real impact by designing innovative services that align user needs with business goals.
- Qualifications: Proven experience in end-to-end service design and strong communication skills.
The predicted salary is between 65 - 65 £ per hour.
Service Designer – Bristol
Location
Bristol
Contract
6 months
Rate
- Up to circa £65 per hour, Inside IR35
- Service Designer Opportunity
- We are currently recruiting for an experienced
Service Designer to join a high-profile programme within the aerospace and defence sector .
This is an excellent opportunity for a Service Designer with strong
DDa T experience to work across complex, multidisciplinary environments, shaping end-to-end services and helping organisations align user needs, business objectives and technology constraints.
Key Responsibilities
As a Service Designer, you will
- Lead service design activities across
Discovery, Alpha, Beta and Live .
- Develop service maps, user journeys, service blueprints and end-to-end service models.
- Collaborate with multidisciplinary teams across engineering, product, technology and policy .
- Provide professional advice on service design approaches, risks and opportunities.
- Coordinate service design activities to meet agreed time, quality and business expectations .
- Facilitate workshops, co-design sessions and decision-making forums.
- Support the development of service design practice and mentor junior team members.
- Use evidence, research and insight to help shape decisions and prioritisation.
Essential Skills & Experience
We are looking for candidates with
- Proven experience delivering end-to-end service design across the DDa T lifecycle .
- Strong experience creating service design artefacts at multiple levels, from user journeys and blueprints through to wider service ecosystems .
- Excellent evidence-based design skills, including insight synthesis, problem framing and prioritisation .
- The ability to influence and engage stakeholders across engineering, product and policy .
- Experience coordinating service design delivery across multiple phases, teams and stakeholders.
- Strong communication skills, with the ability to simplify and communicate complex problems clearly.
- Experience working within multidisciplinary and agile delivery environments.
Desirable Experience
The following would be advantageous
- Exposure to operational service management, including
ITIL, SLAs and support models .
- Experience within defence, aerospace, government or other highly regulated environments .
- Understanding of adjacent disciplines such as
User Research, Business Analysis, Product Management and Interaction Design .
- Experience working within
Agile or SAFe delivery environments .
- Professional training or accreditation in
Service Design or Human-Centred Design .
- Experience contributing to communities of practice or developing internal service design capability.
- Security Clearance
Due to the nature of the work, candidates will be required to hold a high level of UK Security Clearance
Service Designer in Bristol employer: Advanced Resource Managers
At Advanced Resource Managers, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our employees benefit from comprehensive training and development opportunities, ensuring personal and professional growth while working on high-profile projects in the vibrant locations of Cheltenham and Manchester. Join us to be part of a supportive team that values your contributions and encourages a healthy work-life balance.
Contact Details:
Advanced Resource Managers Recruitment Team
