At a Glance
- Tasks: Lead and manage a portfolio of complex ER cases with a focus on fairness and compliance.
- Company: Join a dynamic organisation in London offering a hybrid work model.
- Benefits: Competitive daily rate of £500 and flexible working arrangements.
- Other info: Opportunity to work in a fast-paced environment with cross-functional teams.
- Why this job: Make a real impact by resolving sensitive employment issues and guiding stakeholders.
- Qualifications: Proven experience in ER case management and strong knowledge of UK employment law.
London 3-month Contract - Hybrid £500 per day Umbrella
ARM are delighted to be working with our client to help them recruit a HR Caseworker on a 3 month contract.
The Role
- Lead and manage a portfolio of ER cases including disciplinary, grievance, performance, long-term sickness, and conduct matters.
- Ensure all casework is accurately documented, legally compliant, and resolved in a timely and fair manner.
- Manage flexible working requests, changes to terms and conditions, and exit processes.
- Support the delivery of formal processes including redundancy consultations and TUPE transfers.
- Provide expert guidance to line managers and HR Business Partners on employment law and ER best practices.
- Coach stakeholders on conflict resolution, policy interpretation, and procedural fairness.
- Escalate cases appropriately while maintaining ownership of resolution pathways.
Requirements
- Proven experience in managing complex ER cases in a fast‑paced, matrixed organisation.
- Strong knowledge of UK employment law and HR policy frameworks.
- Excellent communication, coaching, and stakeholder management skills.
- Ability to handle sensitive matters with discretion and professionalism.
- Experience working with cross‑functional teams including Legal and Compliance.
ER Case Lead in Surrey employer: Advanced Resource Managers Ltd
At ARM, we pride ourselves on being an exceptional employer that values the expertise and contributions of our team members. Our hybrid working model promotes a healthy work-life balance, while our commitment to professional development ensures that employees have ample opportunities for growth and advancement in their careers. Join us in London, where you will be part of a supportive culture that encourages collaboration and innovation in the field of HR.
Contact Detail:
Advanced Resource Managers Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land ER Case Lead in Surrey
✨Tip Number 1
Network like a pro! Reach out to your connections in HR and employment law. Let them know you're on the lookout for opportunities, especially roles like the ER Case Lead. You never know who might have the inside scoop on a great position.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of UK employment law and HR policies. We all know that being well-versed in these areas can set you apart from other candidates. Plus, it shows you're serious about the role!
✨Tip Number 3
Practice your communication skills! As an ER Case Lead, you'll need to convey complex information clearly. Try mock interviews with friends or use online resources to refine your approach. Confidence is key!
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for roles like this one. Plus, it helps us keep track of your application and get you the support you need throughout the process.
We think you need these skills to ace ER Case Lead in Surrey
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the ER Case Lead role. Highlight your experience with managing complex ER cases and your knowledge of UK employment law. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past experiences that relate to the responsibilities mentioned in the job description.
Showcase Your Communication Skills:Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it’s super easy!
How to prepare for a job interview at Advanced Resource Managers Ltd
✨Know Your ER Cases
Make sure you brush up on your knowledge of managing complex ER cases. Be ready to discuss specific examples from your past experience, especially those that highlight your understanding of UK employment law and HR policy frameworks.
✨Showcase Your Communication Skills
Since the role requires excellent communication and coaching skills, prepare to demonstrate how you've effectively communicated with stakeholders in previous roles. Think of scenarios where you resolved conflicts or guided managers through sensitive situations.
✨Understand the Company Culture
Research the company’s values and culture. This will help you tailor your responses to show how you align with their approach to employee relations and how you can contribute positively to their team dynamics.
✨Prepare for Scenario Questions
Expect scenario-based questions that test your problem-solving abilities. Practice articulating your thought process when handling disciplinary actions or grievance procedures, ensuring you highlight your ability to maintain fairness and compliance.
