At a Glance
- Tasks: Lead service design for public services, using innovative methods to create impactful user experiences.
- Company: Join a dynamic government sector team focused on improving public services.
- Benefits: Competitive daily rate, hybrid working, and the chance to make a real difference.
- Other info: Opportunity to work in a fast-paced environment with significant career growth.
- Why this job: Shape the future of public services while collaborating with talented professionals.
- Qualifications: Must have SC Clearance and experience in GDS service standards.
The predicted salary is between 46400 - 58000 £ per year.
3 Month contract - Inside IR35 - up to £580 per day
London based - hybrid working - 2-3 days onsite
Government sector - must have current and active SC Clearance to be considered
Key Responsibilities:- Plan, lead, and deliver service design for public service in Discovery
- Apply a range of methods – e.g. stakeholder interviews, contextual inquiry
- Synthesise findings into clear, actionable outputs such as problem statements, user journeys, blueprints and flows
- Translate insights into strategic priorities and design recommendations that inform product strategy and roadmap decisions
- Collaborate with cross functional teams – User Researchers, Interaction Designers (UX / UI), Business Analysts and Technical leads to ensure materials are insight driven
- Communicate findings to varied audiences – through visual artefacts, presentations, and stakeholder playbacks
- Facilitate workshops, playback sessions and show‑and‑tells to drive cross‑functional understanding and alignment
- To map the whole problem and think beyond the confines of the brief yet be cognisant of the challenge at hand
- Excellent experience advocating for and working within GDS service standards.
- Create engaging narratives and stories based on research findings to communicate insights effectively.
- Strong portfolio or case studies showing research that informed successful service or product outcomes.
- Incredible and demonstrable experience creating user journey maps or E2E diagrams.
- Strong storytelling skills with an ability to present complex information clearly.
- Excellent communication and collaboration skills.
Service Designer - SC Cleared employer: Advanced Resource Managers Ltd
At Advanced Resource Managers Ltd, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters collaboration and innovation. Our Suffolk location provides a unique opportunity to engage in significant infrastructure projects while benefiting from professional growth through continuous training and development. We value our employees by providing competitive benefits and a supportive environment that encourages leadership and impactful contributions to major initiatives.
Contact Details:
Advanced Resource Managers Ltd Recruitment Team
