At a Glance
- Tasks: Lead service design activities and create impactful service models.
- Company: Join a dynamic team in Bristol with a focus on innovation.
- Benefits: Competitive pay, flexible working, and opportunities for professional growth.
- Other info: Exciting contract role with potential for career advancement.
- Why this job: Make a difference by shaping user experiences in a collaborative environment.
- Qualifications: Experience in end-to-end service design and strong stakeholder influence skills.
The predicted salary is between 54000 - 66000 £ per year.
- Service Designer
- Bristol
- 6-month contract
- Paying up to Circa £65p/h (Inside IR35)
- Please note -
Due to the nature of the work, you'll be required to hold a high level of UK Security Clearance
Responsibilities
- Lead service design activities across Discovery, Alpha, Beta and Live.
- Produce service maps, journeys, blueprints, and end-to-end service models.
- Work collaboratively across multi-disciplinary teams to align user needs, business goals and technology constraints.
- Provide professional advice on service design approaches, risks and opportunities.
- Coordinate service design work to time, quality and business expectations.
- Facilitate workshops, co-design and decision-making forums.
- Support the development of service design practice and mentor junior team members.
Essential Skills & Experience
- Proven experience in end-to‑end service design (DDa T).
- Ability to produce service artefacts at multiple levels (journeys → blueprints → ecosystems).
- Skilled in evidence‑based design: insight synthesis, problem framing, prioritisation.
- Ability to influence stakeholders across engineering, product and policy domains.
- Experience coordinating service design delivery across phases and teams
Desirable
- Exposure to operational service management (ITIL, SLAs, support models).
- Experience in defence, government or regulated environments.
- Working knowledge of adjacent roles (UR, BA, Product, Interaction Design).
- Experience in agile or SAFe delivery environments.
- Professional training/accreditation in service design or human‑centred design.
- Contribution to communities of practice or internal capability uplift.
- #J-18808-Ljbffr
Service Designer employer: Advanced Resource Managers Ltd
At Advanced Resource Managers Ltd, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters collaboration and innovation. Our Suffolk location provides a unique opportunity to engage in significant infrastructure projects while benefiting from professional growth through continuous training and development. We value our employees by providing competitive benefits and a supportive environment that encourages leadership and impactful contributions to major initiatives.
Contact Details:
Advanced Resource Managers Ltd Recruitment Team
