At a Glance
- Tasks: Provide second line technical support and manage Control Room Solutions for public safety.
- Company: Join a market-leading public safety client with a focus on innovation.
- Benefits: Competitive salary, opportunities for growth, and a supportive team environment.
- Other info: Collaborate with teams across the UK and Europe in a dynamic work setting.
- Why this job: Make a difference in public safety while developing your technical skills.
- Qualifications: Experience in technical support and strong problem-solving abilities.
The predicted salary is between 30000 - 40000 £ per year.
Advanced Resource Managers Ltd is seeking a Customer Service Engineer to provide second line technical support for a market-leading public safety client across the UK. You will manage the technical implementation and maintenance of Control Room Solutions, reporting to the Lead Customer Service Engineer and coordinating with UK, Vienna and Turin teams.
You will analyze incidents, diagnose faults, drive resolutions, and deliver changes to live services while contributing to continuous product improvement.
Public Safety IT Service Engineer – 2nd Line Support employer: Advanced Resource Managers Ltd
At Advanced Resource Managers Ltd, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters collaboration and innovation. Our Suffolk location provides a unique opportunity to engage in significant infrastructure projects while benefiting from professional growth through continuous training and development. We value our employees by providing competitive benefits and a supportive environment that encourages leadership and impactful contributions to major initiatives.
Contact Details:
Advanced Resource Managers Ltd Recruitment Team
