At a Glance
- Tasks: Support global network functions and manage vendor requirements for high-quality service.
- Company: Dynamic company focused on cost-saving and network transformation.
- Benefits: Competitive daily rate, flexible remote work, and comprehensive training provided.
- Other info: Collaborative environment with opportunities to build relationships across 28 affiliates.
- Why this job: Join a transformative team and make a real impact on network operations.
- Qualifications: Experience in project management or vendor relations is a plus, but training is provided.
The predicted salary is between 70000 - 90000 £ per year.
18 Month contract – 90% remote, 2–3 days per month on site in London/Manchester. £450p/d (Inside IR35).
The role of IT Service Manager will be responsible for supporting Global Network functions enabling a high-quality service to end users. This role is designed to capture the Run and Project costs for network, create financial plans for our newly integrated global service and systems.
The successful candidate will work with the vendor manager to capture requirements from the technical teams, analyse the requirements and communicate with business units for forecasting and payments on technical solutions. This position will be key in supporting cost saving aims.
As the company integrates more affiliates, standardising hardware and software vendors and consolidating contracts, cost saving opportunities can be identified and exploited to reduce costs within the enterprise. These synergies and cost savings can be used to support additional projects or enhance current systems.
This position is an internal stakeholder facing role, working within the network team to integrate different business units into the service; ensuring that their vendor requirements are met. This will involve setting up communications with 28 affiliates the business supporting with their financial forecasting and questions.
You will work in partnership with Network Service Operations and Engineering on planning and provide feedback on vendor solutions. Involvement with the setup of new projects with internal customers supporting the delivery and vital processes.
Support a networking transformation programme by managing internal vendor-commercial operations for existing and new MR companies. The focus is on building relationships, supporting budget management and supporting the evolution of a network. This is not a financial accountancy or technical role, although any experience in these would be useful. Full training will be given.
The contracted services include:
- Coordinate the emerging requirements to support new products and services
- Work with the vendor manager to evaluate requirements and communicate with affiliates
- Support projects and network operations to right‑size purchases
- Collection of details for projects and operational requirements
- Where relevant, maintain all relevant controls and processes within a regulated industry
- Maintenance and update of vendor key performance indicators and feedback to improve vendor and supplier services
- Manage onboarding readiness for 28 affiliates with trackers, risks, milestones and readiness reports
- Support Network service managers with license inventory and usage, capacity, transfers and optimisation opportunities
- Maintain communication for product renewals and prepare information packs for internal customers
- Gather requirements from architecture, engineering, operations - 'what do we need to purchase'
- Create basic Service Level Agreements (SLAs) and Operational Level Agreements (OLAs) are in place with internal teams
IT Service Manager in London employer: Advanced Resource Managers Ltd
As an IT Service Manager with us, you'll join a dynamic and supportive work culture that prioritises employee growth and development. With the flexibility of 90% remote work and the opportunity to collaborate with diverse teams across London and Manchester, you will play a crucial role in driving cost-saving initiatives while enhancing our global network services. We offer comprehensive training and a collaborative environment that fosters innovation and meaningful contributions to our projects.
Contact Details:
Advanced Resource Managers Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Service Manager in London
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We think you need these skills to ace IT Service Manager in London
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!
Tailor Your Cover Letter:For a temporary role at Advanced Resource Managers Ltd, it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at Advanced Resource Managers Ltd can make all the difference!
List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.
Keep It Concise and Impactful:Given the temporary nature of the role, our hiring team at Advanced Resource Managers Ltd will appreciate a clear, concise application. Make your CV scannable with bullet points and emphasise your most relevant experiences. We want to see your capability at a glance, so aim for brevity without sacrificing detail!
How to prepare for a job interview at Advanced Resource Managers Ltd
✨Showcase Your Problem-Solving Skills
In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.
✨Brush Up on Relevant Technologies
Make sure you’re familiar with key technologies relevant to the role at Advanced Resource Managers Ltd. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.
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Being in a temporary role often means you need to hit the ground running. Prepare to showcase your ability to adapt to new environments and workflows. Maybe think of examples where you’ve quickly learned new systems or collaborated with diverse teams to achieve results in tight deadlines.
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Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at Advanced Resource Managers Ltd.
