ER Case Lead in London

ER Case Lead in London

London Temporary Home office (partial)
Advanced Resource Managers Ltd

At a Glance

  • Tasks: Lead and manage a portfolio of complex ER cases with a focus on fairness and compliance.
  • Company: Join a dynamic organisation in London offering a hybrid work model.
  • Benefits: Competitive daily rate of £500 and flexible working arrangements.
  • Other info: Opportunity to work in a fast-paced environment with cross-functional teams.
  • Why this job: Make a real impact by guiding teams through crucial HR processes and employment law.
  • Qualifications: Experience in managing ER cases and strong knowledge of UK employment law required.

London 3-month Contract - Hybrid £500 per day Umbrella

ARM are delighted to be working with our client to help them recruit a HR Caseworker on a 3 month contract.

The Role

  • Lead and manage a portfolio of ER cases including disciplinary, grievance, performance, long-term sickness, and conduct matters.
  • Ensure all casework is accurately documented, legally compliant, and resolved in a timely and fair manner.
  • Manage flexible working requests, changes to terms and conditions, and exit processes.
  • Support the delivery of formal processes including redundancy consultations and TUPE transfers.
  • Provide expert guidance to line managers and HR Business Partners on employment law and ER best practices.
  • Coach stakeholders on conflict resolution, policy interpretation, and procedural fairness.
  • Escalate cases appropriately while maintaining ownership of resolution pathways.

Requirements

  • Proven experience in managing complex ER cases in a fast‑paced, matrixed organisation.
  • Strong knowledge of UK employment law and HR policy frameworks.
  • Excellent communication, coaching, and stakeholder management skills.
  • Ability to handle sensitive matters with discretion and professionalism.
  • Experience working with cross‑functional teams including Legal and Compliance.

ER Case Lead in London employer: Advanced Resource Managers Ltd

At ARM, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and professional growth. Our London-based team enjoys the benefits of a hybrid working model, competitive daily rates, and the opportunity to engage with a diverse range of complex ER cases, all while receiving expert support and guidance in a fast-paced environment. Join us to make a meaningful impact in HR while advancing your career in a supportive and innovative setting.

Advanced Resource Managers Ltd

Contact Detail:

Advanced Resource Managers Ltd Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land ER Case Lead in London

Tip Number 1

Network like a pro! Reach out to your connections in HR and employment law. Let them know you're on the lookout for opportunities, especially roles like ER Case Lead. You never know who might have the inside scoop on a job opening!

Tip Number 2

Prepare for those interviews by brushing up on your knowledge of UK employment law and HR policies. We want you to be the go-to expert in the room! Practice answering questions about managing complex ER cases and how you handle sensitive matters with professionalism.

Tip Number 3

Showcase your coaching skills! During interviews, share examples of how you've guided line managers or stakeholders through conflict resolution. This will highlight your ability to manage relationships and demonstrate your expertise in ER best practices.

Tip Number 4

Don't forget to apply through our website! We make it easy for you to find roles that match your skills and experience. Plus, it shows you're serious about landing that ER Case Lead position. Let's get you that dream job!

We think you need these skills to ace ER Case Lead in London

Case Management
Disciplinary Procedures
Grievance Handling
Performance Management
Long-term Sickness Management
Employment Law Knowledge
HR Policy Frameworks

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the ER Case Lead role. Highlight your experience with managing complex ER cases and your knowledge of UK employment law. We want to see how your skills match what we're looking for!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past experiences that relate to the responsibilities mentioned in the job description.

Showcase Your Communication Skills:Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!

Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Advanced Resource Managers Ltd

Know Your ER Cases Inside Out

Make sure you brush up on your knowledge of various ER cases like disciplinary actions, grievances, and performance issues. Be ready to discuss specific examples from your past experience where you've successfully managed these cases, highlighting your understanding of UK employment law.

Showcase Your Communication Skills

Since the role requires excellent communication and coaching skills, prepare to demonstrate how you've effectively communicated with stakeholders in previous roles. Think of scenarios where you’ve had to explain complex policies or resolve conflicts, and be ready to share those stories.

Be Ready for Scenario-Based Questions

Expect questions that put you in hypothetical situations related to ER case management. Practice articulating your thought process and decision-making strategies for handling sensitive matters, ensuring you convey professionalism and discretion.

Understand the Company Culture

Research the company’s values and culture before the interview. This will help you tailor your responses to align with their expectations and show that you’re a good fit for their team. Mention how your approach to managing ER cases aligns with their organisational ethos.