At a Glance
- Tasks: Design and implement BMC Helix solutions for modern IT service management.
- Company: Join a leading enterprise transformation programme in a dynamic environment.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Engage with stakeholders and support strategic transformation initiatives.
- Why this job: Make a real impact on IT service management and drive automation in a large-scale project.
- Qualifications: Proven experience with BMC Helix solutions and strong ITIL knowledge.
The predicted salary is between 72000 - 88000 £ per year.
BMC Helix Solution Architect
12 Months initial contract Paddington, London (Hybrid - 3 days per week onsite) £Negotiable (Inside IR35)
The Opportunity
We are seeking an experienced
BMC Helix Solution Architect to join a large-scale enterprise transformation programme.
You'll play a key role in modernising IT service management by designing and implementing scalable, automated service management solutions that support critical business operations.
Working within a complex enterprise environment, you'll help deliver resilient, cloud-enabled service management capabilities, improve operational efficiency, and drive automation across infrastructure and business services.
Key Responsibilities
- Design and architect BMC Helix solutions aligned to business and service management requirements.
- Lead the implementation and integration of BMC Helix ITSM, CMDB, Discovery, Digital Workplace and automation solutions.
- Work closely with infrastructure, cloud, application and business teams to deliver scalable enterprise service management platforms.
- Drive automation and workflow optimisation to improve service delivery and operational efficiency.
- Define solution architecture, technical standards, governance and best practices.
- Support continual improvements across Incident, Problem, Change, Asset and Configuration Management processes in line with ITIL.
- Provide technical leadership for platform upgrades, migrations and integration projects.
- Monitor platform performance, troubleshoot complex technical issues and ensure platform stability.
- Produce architecture documentation, technical designs and operational procedures.
- Engage with stakeholders throughout the delivery lifecycle to support strategic transformation initiatives.
- Implement and support security best practices aligned with
- CIS Controls v8.1
Essential Skills
- Proven experience designing and implementing
BMC Helix solutions, including ITSM, CMDB, Discovery, Digital Workplace and automation capabilities.
- Strong experience with
BMC Remedy/Helix architecture, workflows, integrations and service management processes.
- Experience implementing
- CIS Controls v8.1
- Strong understanding of
ITIL and enterprise IT Service Management best practices.
- Experience integrating BMC Helix with cloud platforms, infrastructure and third-party enterprise systems.
- Knowledge of automation, orchestration and AI-driven service management.
- Experience working on large-scale enterprise transformation programmes.
- Strong troubleshooting and problem-solving skills.
- Experience with platform upgrades, migrations and performance optimisation.
- Ability to produce high-quality architecture documentation and technical designs.
- Excellent communication and stakeholder management skills.
Desirable Skills
- Understanding of mapping End User Computing (EUC) security capabilities to CIS Controls v8.1.
- BMC certifications (Helix ITSM, Remedy, Discovery or Digital Workplace).
- Experience with Azure, AWS or hybrid cloud environments.
- Scripting and automation experience (Python, Power Shell, REST APIs or orchestration tools).
- Experience integrating BMC Helix with monitoring, security or Dev Ops platforms.
- Familiarity with Agile, Dev Ops and CI/CD delivery practices.
- Experience working within large, complex or highly regulated enterprise environments.
If you're an experienced BMC Helix Solution Architect looking to join a high-profile enterprise transformation programme, this would be a great role for you.
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BMC Helix Solution Architect in London employer: Advanced Resource Managers Ltd
At Advanced Resource Managers Ltd, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters collaboration and innovation. Our Suffolk location provides a unique opportunity to engage in significant infrastructure projects while benefiting from professional growth through continuous training and development. We value our employees by providing competitive benefits and a supportive environment that encourages leadership and impactful contributions to major initiatives.
Contact Details:
Advanced Resource Managers Ltd Recruitment Team
