At a Glance
- Tasks: Create and manage technical documentation for automotive systems, ensuring clarity and accuracy.
- Company: Join a leading automotive company focused on innovation and collaboration.
- Benefits: Enjoy private medical insurance, hybrid working, and 25 days annual leave.
- Other info: Dynamic team culture with opportunities for career progression and personal development.
- Why this job: Be the vital link between engineering and dealers, making a real impact in the automotive industry.
- Qualifications: Strong automotive knowledge and excellent writing skills are essential.
The predicted salary is between 35000 - 35000 £ per year.
Up to £35k
Based: Gaydon, Warwickshire
Type: Full-time, permanent
Do you have a strong knowledge of modern vehicle systems? A high level of detail, writing, and presentation skills? My client is seeking a Service Communications Author who will be the link between engineering and the Aftersales dealer network. Following the launch of new vehicles, technical scenarios are identified by engineering and communicated to the Service Communications team, should the dealer network require notification. You will be responsible for understanding, developing and authoring technical documentation with a particular focus on the end consumers within the dealer network.
You will join a business that delivers technical publications for a range of leading automotive, aerospace, rail, industrial, construction and agricultural manufacturing customers. We are interested in dynamic, engaging individuals with relevant qualifications and/or experience in related software engineering, vehicle and master technician, electrical integration, mechanical, diagnostic, or technical documentation fields.
Who We're Looking For
- Strong automotive system knowledge and hands-on experience is a must. Electric and Hybrid knowledge would be an advantage.
- Highly detail orientated and able to prepare technical documentation to exacting quality standards.
- Eloquence - a high level of English language, writing, spelling and punctuation skills.
- Very good communication and professionalism to liaise with all levels of personnel.
- Organised and accustomed to managing multiple high-profile projects in parallel.
- Presentation skills - comfortable to prepare and present business cases to the senior team using Microsoft PowerPoint.
- Proactive, flexible, ability to work independently and solve problems to deliver solutions is essential.
- Technical authoring competence or experience would be advantageous.
- Experience with CAD, HTML, XML and authoring software is desirable. However, training can be provided.
Key Responsibilities
- Information gathering - following a request for technical documentation, you must gather all relevant information and demonstrate an understanding of the topic.
- Technical documentation - produce and maintain documentation in the desired format based on the communication type against quality standards.
- Digital content - utilise illustrations, physical imagery, CAD and rendered graphics throughout technical documentation to provide the highest level of information delivery.
- Validation - confirm the information authored is correct through digital sign off.
- Communication - notify key stakeholders, present in detail where required and ensure that communication both internally and externally is clear and concise.
- Engineering Changes - react in a timely manner to update technical documentation following change always ensuring correctness.
- Deliver on time - meet deadlines against KPI's and delivery of technical documentation vs legislative standards.
- Data Analysis - Obtain and analyse data for vehicles in field to support decision-making and confirm affected vehicles against dealer facing campaigns.
We are passionate about innovation and work collaboratively to give our very best to our staff and customers. Job satisfaction, wellbeing and career progression are top of our list for our employees. Joining our dynamic, ambitious and friendly team you'll be empowered to fulfil your potential and be part of an inclusive culture that values diversity and rewards innovation, hard work, integrity, and merit.
We have an excellent Company Benefits package that focuses on employee reward and wellbeing:
- Private Medical Insurance
- Company pension
- 25 days annual leave + bank holidays
- Hybrid working - minimum of 3 days onsite
- Long Service Award scheme
- Enhanced maternity pay
- Subsidized eye tests
- CAD-IT Mental Health & Wellbeing Support Group
For more information please call David Bates @ ARM on 07551151771
Automotive Service Communications Author employer: Advanced Resource Managers Ltd
Join a forward-thinking company in Gaydon, Warwickshire, where your expertise as an Automotive Service Communications Author will be valued and nurtured. With a strong focus on employee wellbeing and career progression, you'll enjoy a supportive work culture that encourages innovation and collaboration. Benefit from a comprehensive package including private medical insurance, hybrid working options, and a commitment to diversity and inclusion, making this an excellent place for meaningful and rewarding employment.
Contact Details:
Advanced Resource Managers Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Automotive Service Communications Author
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and any news related to them. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give us insights into the company culture and even lead to referrals, which can be a game-changer in landing that job.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to automotive service communications. We should also think about how our skills align with the role and be ready to share specific examples that highlight our expertise.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can leave a lasting impression and keep us on their radar. Plus, it shows our enthusiasm for the position and appreciation for their time.
We think you need these skills to ace Automotive Service Communications Author
Some tips for your application 🫡
Know Your Stuff:Make sure you highlight your knowledge of modern vehicle systems in your application. We want to see that you understand the technical side of things, so don’t hold back on showcasing your experience!
Be Detail-Oriented:Since this role requires a high level of detail in writing and documentation, ensure your application reflects that. Use clear language, check your spelling and punctuation, and present your information in an organised manner.
Show Off Your Communication Skills:We’re looking for someone who can communicate effectively with various stakeholders. In your application, mention any experience you have in presenting or liaising with different teams, as this will show us you can handle the communication aspect of the job.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Advanced Resource Managers Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of modern vehicle systems, especially electric and hybrid technologies. Being able to discuss these topics confidently will show that you're the right fit for the role.
✨Showcase Your Writing Skills
Prepare a sample of your technical documentation or writing style to share during the interview. This will give the interviewers a clear idea of your attention to detail and ability to communicate complex information effectively.
✨Practice Your Presentation
Since you'll need to present business cases, practice delivering a short presentation using PowerPoint. Focus on clarity and professionalism, as this will demonstrate your communication skills and ability to engage with stakeholders.
✨Be Organised and Proactive
Come prepared with examples of how you've managed multiple projects in the past. Highlight your problem-solving skills and flexibility, as these traits are essential for success in this role.
