Salary: £32,000 - 32,000 per year
Requirements
- A qualification in Information Technology, Computer Science, or a related field
- Minimum of 5 years experience in a technical IT support role, ideally within an educational or similar environment
- Strong technical knowledge of hardware, software, networking, and operating systems (Windows, macOS, iOS, etc.)
- Experience with Active Directory, Group Policy, and cloud-based platforms such as Microsoft 365 and Google Workspace
- Excellent problem-solving skills with the ability to diagnose and resolve technical issues efficiently
- Clear and confident communication skills, with a user-friendly approach to support
- Ability to work independently and manage time effectively across multiple sites
- Relevant certifications (e.g., CompTIA A+, Network+, Microsoft, ITIL) are desirable
Responsibilities
- Provide on-site and remote technical support to staff and students, addressing hardware, software, and network-related issues
- Install, configure, and maintain IT equipment, including desktops, laptops, printers, projectors, and interactive displays
- Support the deployment and updating of software across school devices and systems
- Perform routine maintenance of servers, networks, and backup systems to ensure consistent availability and performance
- Monitor IT systems for faults or performance issues, proactively resolving problems to minimize downtime
- Assist with the setup and maintenance of user accounts, permissions, and security settings in line with school policies
- Ensure compliance with data protection and security protocols, reporting any issues or breaches appropriately
- Document all IT procedures, issues, and resolutions clearly for use by the wider team
- Collaborate with the AIT HQ team to support the implementation of technology initiatives at the local level
- Stay informed of emerging technologies and best practices relevant to education IT environments
Technologies
- Active Directory
- Cloud
- Hardware
- Support
- ITIL
- macOS
- Microsoft 365
- Network
- Security
- Windows
- iOS
- Office 365
- Mobile
More
At Advanced IT Services (AIT), we are a trusted provider of comprehensive IT solutions tailored to meet the needs of schools and multi-academy trusts. Our experienced team is dedicated to delivering reliable, efficient IT services that enhance teaching and learning experiences while improving day-to-day operations. We offer a range of benefits including company events, a pension scheme, employee discounts, life insurance, and on-site parking. We are currently seeking a motivated Senior IT Technician to join our team in Odiham and provide high-quality technical support and maintenance services within the local area.
#J-18808-Ljbffr
Senior IT Technician in Odiham employer: Advanced IT Services
Advanced IT Services in Bradford is an exceptional employer, offering a dynamic work environment where you can make a real impact in the education sector. With a strong focus on employee development and a supportive culture, you'll have opportunities to grow your skills while providing essential IT support to primary schools. The role also includes travel between sites, with mileage covered, ensuring that your contributions are recognised and rewarded.
