Advanced Infrastructure is seeking a Customer Success Associate to help councils and energy planners maximise value from the LAEP+ platform. You will provide onboarding, guidance, and proactive engagement across the customer journey, drive adoption, deliver training, and collect feedback to improve the product.
You will be the public face of the company, delivering first and second line support via Jira Service Desk and Intercom, with occasional travel to client sites and monthly sessions in
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Remote-First ClimateTech Customer Success Specialist employer: Advanced Infrastructure
At Advanced Infrastructure, we pride ourselves on being a dynamic startup that fosters a culture of innovation and collaboration. Our remote-first approach, combined with monthly team sessions in our vibrant London Farringdon office, ensures that you can thrive in a flexible work environment while still enjoying the benefits of team camaraderie. With a strong focus on employee growth and development, we offer rapid career progression opportunities and encourage our team members to take ownership of their roles, making us an excellent employer for those passionate about making a meaningful impact in the climate tech sector.
