Advanced Infrastructure seeks a Customer Success & Onboarding Specialist to bridge users and our LAEP+ platform. You will ensure customers—from local councils to energy planners—gain maximum value through onboarding, guidance, and proactive engagement, driving adoption and satisfaction.
In this remote-first role, you will deliver training, manage incidents via Jira Service Desk and Intercom, and contribute to post‑sales activities.
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ClimateTech Customer Success — Remote-First Onboarding & Impact in Coalville employer: Advanced Infrastructure
At Advanced Infrastructure, we pride ourselves on being a dynamic startup that fosters a culture of innovation and collaboration. Our remote-first approach, combined with monthly team sessions in our vibrant London Farringdon office, ensures that you can thrive in a flexible work environment while still enjoying the benefits of team camaraderie. With a strong focus on employee growth and development, we offer rapid career progression opportunities and encourage our team members to take ownership of their roles, making us an excellent employer for those passionate about making a meaningful impact in the climate tech sector.
