Advanced Infrastructure is seeking a customer onboarding and support specialist to bridge users and technology. Youll deliver onboarding sessions, training, and proactive engagement to ensure customers realise value of the LAEP+ platform.
Based remote-first within the UK, with monthly London office sessions, you will handle first/second line support via Jira Service Desk and Intercom, drive adoption, and collect feedback to improve outcomes while occasional travel to client sites is expected.
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ClimateTech Customer Success Pro | Remote-first employer: Advanced Infrastructure
At Advanced Infrastructure, we pride ourselves on being a dynamic startup that fosters a culture of innovation and collaboration. Our remote-first approach, combined with monthly team sessions in our vibrant London Farringdon office, ensures that you can thrive in a flexible work environment while still enjoying the benefits of team camaraderie. With a strong focus on employee growth and development, we offer rapid career progression opportunities and encourage our team members to take ownership of their roles, making us an excellent employer for those passionate about making a meaningful impact in the climate tech sector.
