Advanced Infrastructure is seeking a customer-focused onboarding and support specialist to guide users from local councils to energy planners through the LAEP+ platform. You will drive onboarding sessions, deliver hands-on training, and provide first/second-line product assistance to maximize value and adoption.
You will act as a public face for the company, ensuring excellent service, proactively engaging customers, and contributing to retention and satisfaction while supporting remote-first
#J-18808-Ljbffr
ClimateTech Customer Success Specialist in Basildon employer: Advanced Infrastructure
At Advanced Infrastructure, we pride ourselves on being a dynamic startup that fosters a culture of innovation and collaboration. Our remote-first approach, combined with monthly team sessions in our vibrant London Farringdon office, ensures that you can thrive in a flexible work environment while still enjoying the benefits of team camaraderie. With a strong focus on employee growth and development, we offer rapid career progression opportunities and encourage our team members to take ownership of their roles, making us an excellent employer for those passionate about making a meaningful impact in the climate tech sector.
