At a Glance
- Tasks: Support sales efforts and ensure customer satisfaction through relationship management.
- Company: Join a leading global company in flow control solutions with a people-first culture.
- Benefits: Competitive salary up to £30,000, professional development, and a supportive work environment.
- Other info: Dynamic team atmosphere with opportunities for personal and professional growth.
- Why this job: Make a real impact by building client relationships and driving sales success.
- Qualifications: 2+ years in Sales or Customer Service, strong communication, and negotiation skills.
The predicted salary is between 30000 - 30000 £ per year.
Location: Keighley, Yorkshire
Employment Type: Full-Time, Fixed-Term Contract (12 months) with the potential to become permanent
Salary: Up to £30,000 per annum
About the Role: Advanced Couplings Ltd. as part of Ideal Tridon Group is a global leader in flow control solutions for the pharmaceutical, food & beverage and Data Centre sectors. We are seeking a proactive and customer focused Inside Sales/Customer Service Representative to join the team at our Keighley site. You will be central to supporting our sales efforts and ensuring a high level of customer satisfaction by managing RFQs, strengthening client relationships, and contributing to commercial activities across Europe.
Key Responsibilities:
- Support the Sales team to achieve performance targets.
- Build and maintain strong client relationships.
- Manage customer inquiries and RFQs from interest to order.
- Lead customer projects and participate in pricing negotiations.
- Prepare quotations, follow up on offers, and create sales reports.
- Visit clients to explore and present future opportunities.
- Cooperate with Customer Service and maintain CRM and ERP data.
- Assist in managing overdue receivables and reviewing contracts.
- Provide support to Account Management (up to 25%).
Key Requirements:
- Higher education qualification.
- 2+ years of experience in Sales, Customer Service, or similar roles.
- Strong technical knowledge and negotiation skills.
- Experience with Microsoft Office, ERP systems, and CRM tools (Salesforce and SAP preferred).
- Reliable, detail-oriented, and able to work independently.
- Customer-focused with strong communication and time management skills.
- Ability to thrive under pressure and adapt to changing priorities.
With 40 years of European manufacturing excellence, Advanced Couplings Ltd. supplies high-quality hygienic components to the global pharmaceutical industry. Our certified products are trusted for critical health and safety applications, backed by a strong commitment to innovation and quality.
Why Join Us?
At our company, we’re more than a workplace - we’re a values-driven community where people come first. Our culture is built on:
- Devotion to Customers – We go the extra mile to build trust and long-term relationships.
- We Care – We hold ourselves to high standards and work with integrity.
- Passion for Growth – We foster both professional and personal development.
- Positive Energy – We value teamwork, enthusiasm, and authentic collaboration.
- Finding a Way – We’re problem-solvers who embrace change and get things done.
Join us and be part of a company committed to its people, its customers, and its future. Apply today by contacting to start your journey with us.
To be considered for this role, you must have the right to work in the UK without requiring current or future employer sponsorship.
Inside Sales/Customer Service Representative in Leeds employer: Advanced Couplings Ltd.
At Advanced Couplings Ltd., we pride ourselves on being a values-driven community that prioritises our employees' well-being and growth. Located in Keighley, Yorkshire, we offer a supportive work culture that encourages professional development, teamwork, and a commitment to customer satisfaction. With competitive salaries and the potential for permanent employment, joining our team means becoming part of a forward-thinking company dedicated to innovation and excellence in the flow control solutions industry.
