At a Glance
- Tasks: Lead and motivate a team of collection agents to achieve performance targets.
- Company: Join Advanced Collection Systems Ltd, a dynamic debt recovery firm.
- Benefits: Earn £30,000 – £35,000 plus up to £6,000 bonus, with no weekend work.
- Other info: Opportunity for professional growth in a collaborative office-based role.
- Why this job: Make a real impact by driving team success in a supportive environment.
- Qualifications: Strong leadership skills and experience in a target-driven setting.
The predicted salary is between 30000 - 35000 £ per year.
Company: Advanced Collection Systems Ltd
Location: Hatfield, Office-based (NO hybrid opportunities)
Hours: Monday to Friday, 9:00am – 5:00pm
Salary: £30,000 – £35,000 per annum + up to £6,000 annual bonus
Advanced Collection Systems Ltd is looking for a motivated and confident Team Leader / Team Manager to manage a team of approximately 10 collection agents in a busy, target-driven environment. This is a hands-on role where you will be responsible for supporting and motivating the team to achieve performance targets while maintaining high standards of professionalism and compliance.
Key Responsibilities:- Managing and motivating a team of around 10 staff
- Setting, monitoring and driving performance targets
- Conducting regular one-to-one meetings and performance reviews
- Carrying out call monitoring and providing coaching and feedback
- Supporting staff development and performance improvement
- Conducting return-to-work interviews and handling disciplinary matters where required
- Liaising with clients, including leading client meetings and providing performance updates
- Working closely with other Team Leaders to ensure consistency and uniformity in team management across the company
- Identifying improvements and bringing forward new ideas to enhance team performance
- Strong leadership and people management skills
- Ability to motivate and develop a team in a target-driven environment
- Confident communicator with a firm but fair approach
- Proactive, organised and able to take initiative
- Debt recovery or collections experience
- Utilities industry experience
- Financial services or credit management background
- Previous leadership experience in a performance-based environment is highly desirable; however, candidates with strong supervisory skills from other sectors will also be considered.
- £30,000 – £35,000 salary depending on experience
- Performance bonus up to £6,000 per year
- Monday to Friday working hours (no weekends)
- Supportive and professional working environment
If you are a driven leader who can motivate a team and deliver results, we would like to hear from you.
Debt Recovery Team Lead – Target‑Driven, Office‑Based in Hatfield employer: Advanced Collection Systems Limited
At Advanced Collection Systems Ltd, we pride ourselves on being an excellent employer by fostering a supportive and professional work environment in Hatfield. Our team-oriented culture encourages personal and professional growth, with ample opportunities for development and performance improvement, all while offering competitive salaries and bonuses. Join us to lead a motivated team in a rewarding role that values your contributions and promotes a healthy work-life balance.
Contact Details:
Advanced Collection Systems Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Debt Recovery Team Lead – Target‑Driven, Office‑Based in Hatfield
✨Tip Number 1
Get to know the company inside out! Research Advanced Collection Systems Ltd, their values, and their approach to debt recovery. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership pitch! Be ready to share specific examples of how you've motivated teams in the past. Highlight your experience in driving performance targets and how you’ve handled challenges – this will set you apart from other candidates.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to gain insights about the company culture and expectations. This can give you an edge during interviews and help you build rapport with the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Advanced Collection Systems Ltd.
We think you need these skills to ace Debt Recovery Team Lead – Target‑Driven, Office‑Based in Hatfield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership and people management skills, especially in a target-driven environment, to show us you’re the right fit for the Debt Recovery Team Lead role.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about leading a team in debt recovery. Share specific examples of how you've motivated teams in the past and how you can bring that energy to our company.
Showcase Relevant Experience:If you have experience in debt recovery or collections, make sure to highlight it! Even if your background is in a different sector, focus on transferable skills like performance management and team motivation that align with what we’re looking for.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at Advanced Collection Systems Limited
✨Know Your Numbers
Before the interview, brush up on key performance metrics relevant to debt recovery. Be ready to discuss how you've driven targets in previous roles and share specific examples of how you motivated your team to achieve results.
✨Showcase Your Leadership Style
Think about your leadership approach and be prepared to explain it. Use examples that highlight your ability to support and develop team members, especially in a target-driven environment. This will show that you understand the importance of both results and team morale.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like performance reviews or disciplinary matters. Practise your responses to demonstrate your proactive and organised nature, as well as your ability to take initiative when challenges arise.
✨Research the Company Culture
Familiarise yourself with Advanced Collection Systems Ltd's values and work culture. Being able to align your answers with their ethos will show that you're not just a fit for the role, but also for the company itself. It’s all about showing you’re on the same page!
