At a Glance
- Tasks: Provide top-notch admin support to our regional management team and coordinate exciting events.
- Company: Join Advance, a not-for-profit transforming lives through housing and support services.
- Benefits: Enjoy 25-30 days paid holiday, professional development, and discounts on shopping and cinema tickets.
- Other info: Hybrid working, excellent career progression, and a commitment to diversity and inclusion.
- Why this job: Be a key player in a dynamic team making a real difference in people's lives.
- Qualifications: Strong organisational skills and confident communication are essential; GCSEs in English and Maths required.
The predicted salary is between 27999 - 27999 € per year.
Location: South and Southwest (Cornwall, Dorset / Bournemouth, Poole, and Christchurch / Hampshire) – Hybrid working
Hours: 37.5 contracted hours per week
Salary: £27,999.21 per annum
Job ref: 5067
Closing Date: 21 June 2026
About the Role
We’re looking for a proactive and organised Regional Assistant to provide high‑quality administrative and operational support to our regional management team. You’ll be a key point of contact for colleagues, customers and external stakeholders, helping managers deliver outstanding support across the region. This is a varied role where no two days are the same, ideal for someone who enjoys working collaboratively, staying organised and making things happen.
About you
- Provide comprehensive administrative and personal assistant support to the Head of Operations and regional management team.
- Act as a first point of contact for customers, colleagues, families and external stakeholders, signposting queries appropriately.
- Support recruitment activity including posting vacancies, arranging interviews, updating systems and supporting pre‑employment checks.
- Coordinate meetings, diaries and regional events, including minute‑taking and following up actions.
- Maintain accurate records, databases and filing systems, ensuring data protection and confidentiality at all times.
- Support managers with reporting, contract returns and meeting deadlines.
- Work closely with HR, Finance, Quality, Business Development and other regional teams to support effective service delivery.
- Share positive stories and achievements from the region to help promote the work Advance does.
To be successful in this role you must have:
- Experience providing administrative support in a busy, fast‑paced environment.
- Strong organisational skills with the ability to manage multiple priorities and deadlines.
- Confident communication skills, both written and verbal.
- Proficiency in Microsoft Office (Word, Outlook, Excel, PowerPoint) and confidence using databases and systems.
- GCSEs (or equivalent) including English and Maths.
- Understanding of confidentiality, data protection and information security.
An enhanced DBS check is required for this role.
Benefits of working for Advance
- Paid holiday (from 25 days up to 30 days with long service in addition to bank holidays, pro rata for part‑time hours)
- Sector specific training provided as part of induction plus opportunities for professional development
- Access to Perks at Work where you can obtain great discounts on cinema tickets, shopping vouchers and much more
- Long service awards payable in 5‑year increments
- Golden Hello / refer a friend receive up to £500
- Cycle to work scheme
- Access to our Employee Assistance Programme
- Excellent opportunities to progress your career within Advance
- Enrolment in a pension scheme with matched contributions above the statutory minimum (if you work enough hours to meet the threshold for enrolment)
About the organisation
Advance is a national, not‑for‑profit provider of housing and support services for people with disabilities and mental health conditions. Our vision is to transform lives; providing the best quality housing and support services so that people can live the lives they choose, achieve their personal goals, feel valued and know their voices are heard. We recognize that our people are our greatest asset and we’re passionate about making Advance a great place to work. We invest in our staff, providing the training and support you need to succeed in your role, gain industry‑recognised qualifications and realise your career aspirations. We are an equal opportunities employer who values its staff and the difference they make to their customers. There is no place for racism or discrimination of any kind in Advance. As an organisation, we will not tolerate it. We are firmly committed to recruiting the best colleagues regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation and to supporting customers from similarly diverse backgrounds. All newly appointed staff receive an induction, during which they will learn about our PRIDE values, our expectations of how they should treat our customers and our commitments in relation to how they will be treated as a member of staff. Advance is regulated by the Regulator of Social Housing and the Care Quality Commission and we are committed to safeguarding and promoting the welfare of the people we support. You will be required to provide evidence of right to work. An enhanced DBS disclosure will be required for this role, the cost of which will be covered by Advance. We value diversity and therefore welcome applications from everyone interested in working at Advance. We are a Disability Confident Leader. Advance Housing & Support Ltd reserves the right to close this job once sufficient applications have been received.
Regional Assistant - South and Southwest in Redruth employer: Advance
Advance is an exceptional employer that prioritises the well-being and professional growth of its staff, offering a supportive work culture and comprehensive benefits including generous holiday entitlement, sector-specific training, and opportunities for career progression. Located in the picturesque South and Southwest regions, employees enjoy a hybrid working model that promotes work-life balance while contributing to meaningful support services for individuals with disabilities and mental health conditions.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Assistant - South and Southwest in Redruth
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend local events, and connect with colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute. Practise common interview questions and think of examples that showcase your skills and experience.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s also a chance to reiterate why you’re a great fit for the position.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Regional Assistant - South and Southwest in Redruth
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Regional Assistant role. Highlight your administrative skills and experience in a busy environment, as well as your ability to manage multiple priorities. We want to see how you fit into our vision!
Show Off Your Communication Skills:Since you'll be a key point of contact, it's essential to demonstrate your confident communication skills. Use clear and concise language in your application, and don’t forget to proofread for any errors. We love a well-presented application!
Highlight Relevant Experience:Be sure to mention any previous roles where you've provided administrative support or coordinated events. This will show us that you have the hands-on experience we’re looking for. We appreciate candidates who can hit the ground running!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure it gets to the right people. Plus, you’ll find all the details you need about the role and our organisation there!
How to prepare for a job interview at Advance
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Regional Assistant. Familiarise yourself with the job description and think about how your skills align with the tasks mentioned, like providing administrative support and coordinating meetings.
✨Showcase Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you successfully managed multiple priorities. Be ready to discuss how you keep track of deadlines and ensure everything runs smoothly.
✨Communicate Confidently
As a key point of contact for various stakeholders, your communication skills are crucial. Practice articulating your thoughts clearly and confidently, both verbally and in writing. Consider preparing a few questions to ask during the interview to demonstrate your engagement.
✨Highlight Your Tech Savvy
Proficiency in Microsoft Office and other systems is essential for this position. Brush up on your skills in Word, Excel, and Outlook, and be prepared to discuss how you've used these tools in previous roles to enhance productivity and maintain accurate records.