Ealing Domestic Abuse Service Manager in Hammersmith
Ealing Domestic Abuse Service Manager

Ealing Domestic Abuse Service Manager in Hammersmith

Hammersmith Full-Time 34000 - 39000 £ / year (est.) No home office possible
Advance

At a Glance

  • Tasks: Lead a team to support women and children affected by domestic abuse.
  • Company: Join Advance Charity, a feminist organisation dedicated to empowering women.
  • Benefits: Enjoy 30 days paid holiday, flexible hours, and employee discounts.
  • Other info: Dynamic work environment with strong values of collaboration and innovation.
  • Why this job: Make a real difference in the lives of survivors while developing your career.
  • Qualifications: Experience in domestic violence support and team management required.

The predicted salary is between 34000 - 39000 £ per year.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

Salary: £34,000 - £39,000

Location: Hammersmith and Brent Civic Centre

Hours: 35 Hours per week

Contract: Permanent

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community. We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies. Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

You will work with the Senior Service Manager to ensure the protection of women and children’s rights. You will represent Advance in partnership meetings and deputise for the Senior Service Manager as required, working closely with partners such as the Police and Social Care teams to improve services for survivors of Domestic Abuse. You will have responsibility for supporting and line-managing, including performance management, domestic violence frontline workers to provide a high-quality front-line service to women experiencing violence against women and girls while ensuring that Advance’s values, policies and procedures are embedded into service delivery. You will also take the lead in day-to-day crisis situations and provide day to day advice and guidance on casework, safeguarding and information sharing concerns. You will oversee and improve the duty system while also overseeing rota systems including ensuring there is regular attendance at the MARAC and specialist court.

About you:

To be successful as the Ealing Service Manager you will need the below experience and skills:

  • A thorough understanding of violence against women and girls with a particular focus on domestic violence (physical, emotional and sexual violence, ‘honour-based violence’, forced marriage and FGM).
  • An excellent understanding of the impact of domestic violence on children and young people, families and communities.
  • A breadth and thorough knowledge of safeguarding practice, procedures and legislation.
  • A good understanding of the operation of the criminal justice system, MARAC and public sector environment in which services operate.
  • Significant experience of building and maintaining a strong and motivated team.
  • Experience of delivering training and workshops in a multi-agency setting.
  • A proven track record of building and maintaining networks and working with partner agencies and other stakeholders to develop and deliver services.

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

Closing Date for Applications: 19th May 2026 @ 23:49. Interviews are taking place on a rolling basis. Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits:

  • A 35-hour working week
  • An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
  • Additional days off to celebrate International Women’s Day, and for religious observance and moving home
  • Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
  • Pension scheme
  • Enhanced maternity/adoption provision
  • Access to our Employee Assistance Programme
  • Employee eye-care scheme
  • Clinical supervision for front line staff and first line management roles
  • Refer a Friend Scheme - £250 for each referral who passes probation
  • Organisation wide away days
  • Thorough induction and training
  • Career development pathways

Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and we will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, which involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Ealing Domestic Abuse Service Manager in Hammersmith employer: Advance

Advance Charity is an exceptional employer dedicated to empowering women and girls, offering a supportive work culture that prioritises collaboration, innovation, and accountability. With a generous benefits package including 30 days of paid holiday, enhanced maternity provisions, and career development pathways, employees are encouraged to grow within a community-focused organisation that values their contributions and well-being. Located in Hammersmith and Brent, this role provides the opportunity to make a meaningful impact in the lives of survivors of domestic abuse while working alongside passionate professionals in a dynamic environment.
Advance

Contact Detail:

Advance Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Ealing Domestic Abuse Service Manager in Hammersmith

✨Tip Number 1

Network like a pro! Reach out to people in the domestic abuse sector, attend relevant events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching Advance Charity thoroughly. Understand their values and mission, and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.

✨Tip Number 3

Practice your responses to common interview questions, especially those related to domestic violence and safeguarding. Use real-life examples from your experience to demonstrate your skills and knowledge, making it clear why you’re the perfect fit for the role.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application is seen. Plus, make sure to tailor your CV and cover letter to highlight your relevant experience and passion for supporting women and girls.

We think you need these skills to ace Ealing Domestic Abuse Service Manager in Hammersmith

Understanding of violence against women and girls
Knowledge of domestic violence (physical, emotional, sexual)
Familiarity with safeguarding practice, procedures and legislation
Understanding of the criminal justice system
Experience in building and maintaining a motivated team
Training and workshop delivery in a multi-agency setting
Networking and partnership development
Crisis management skills
Performance management
Knowledge of MARAC processes
Information sharing and safeguarding advice
Collaboration with partner agencies
Empowerment and support skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Ealing Domestic Abuse Service Manager role. Highlight your relevant experience and skills that align with the job description, especially your understanding of domestic violence and safeguarding practices.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your values align with Advance's mission. Be sure to mention any specific experiences that demonstrate your ability to empower women and manage teams effectively.

Follow Application Instructions: Pay close attention to the application instructions. Remember, only applications made via the Advance careers page and those that include a cover letter will be considered. We want to see that you can follow directions!

Showcase Your Team Management Skills: Since this role involves managing a team, make sure to highlight your experience in building and maintaining motivated teams. Share examples of how you've successfully led teams in the past and any training or workshops you've delivered.

How to prepare for a job interview at Advance

✨Know Your Stuff

Make sure you have a solid understanding of domestic abuse issues, especially the different forms it can take. Familiarise yourself with relevant legislation and safeguarding practices. This will not only help you answer questions confidently but also show your commitment to the cause.

✨Showcase Your Leadership Skills

As a Service Manager, you'll be leading a team. Be prepared to discuss your experience in managing and motivating teams, as well as any training or workshops you've delivered. Use specific examples to illustrate how you've built strong relationships with colleagues and partners.

✨Emphasise Collaboration

Advance values collaboration, so highlight your experience working with various agencies like the Police and Social Care. Talk about how you've successfully navigated multi-agency settings and built networks to improve service delivery for survivors.

✨Prepare Thoughtful Questions

Interviews are a two-way street! Prepare insightful questions about Advance's approach to supporting women and girls, their values, and future initiatives. This shows your genuine interest in the role and helps you assess if the organisation aligns with your own values.

Ealing Domestic Abuse Service Manager in Hammersmith
Advance
Location: Hammersmith

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