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- Tasks: Lead a team to support women and children affected by domestic abuse.
- Company: Join Advance Charity, a feminist organisation dedicated to empowering women.
- Benefits: Enjoy 30 days paid holiday, flexible hours, and career development opportunities.
- Other info: Diverse and inclusive workplace with a commitment to safeguarding.
- Why this job: Make a real difference in the lives of survivors while working in a supportive environment.
- Qualifications: Experience in domestic violence support and team management is essential.
The predicted salary is between 34000 - 39000 £ per year.
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
Salary: £34,000 - £39,000
Location: Hammersmith and Brent Civic Centre
Hours: 35 Hours per week
Contract: Permanent
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community. We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies. Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
You will work with the Senior Service Manager to ensure the protection of women and children’s rights. You will represent Advance in partnership meetings and deputise for the Senior Service Manager as required, working closely with partners such as the Police and Social Care teams to improve services for survivors of Domestic Abuse. You will have responsibility for supporting and line-managing, including performance management, domestic violence frontline workers to provide a high-quality front-line service to women experiencing violence against women and girls while ensuring that Advance’s values, policies and procedures are embedded into service delivery. You will also take the lead in day-to-day crisis situations and provide day to day advice and guidance on casework, safeguarding and information sharing concerns. You will oversee and improve the duty system while also overseeing rota systems including ensuring there is regular attendance at the MARAC and specialist court.
About you:
To be successful as the Ealing Service Manager you will need the below experience and skills:
- You will have a thorough understanding of violence against women and girls with a particular focus on domestic violence (physical, emotional and sexual violence, ‘honour-based violence’, forced marriage and FGM).
- With an excellent understanding of the impact of domestic violence on children and young people, families and communities.
- A breadth and thorough knowledge of safeguarding practice, procedures and legislation.
- A good understanding of the operation of the criminal justice system, MARAC and public sector environment in which services operate.
- Bringing significant experience of building and maintaining a strong and motivated team.
- With experience of delivering training and workshops in a multi-agency setting and a proven track record of building and maintaining networks and working with partner agencies and other stakeholders to develop and deliver services.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
Closing Date for Applications: 19th May 2026 @ 23:49
Interviews are taking place on a rolling basis. Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and we will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Locations
Ealing Domestic Abuse Service Manager in Hammersmith, London employer: Advance
Contact Detail:
Advance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ealing Domestic Abuse Service Manager in Hammersmith, London
✨Tip Number 1
Network like a pro! Reach out to people in the domestic abuse sector, attend relevant events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Advance Charity and its values. Understand their approach to supporting women and girls, and think about how your experience aligns with their mission. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to safeguarding and team management. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application is seen. Plus, make sure to include a tailored cover letter that highlights your passion for the role and how you can contribute to the team at Advance.
We think you need these skills to ace Ealing Domestic Abuse Service Manager in Hammersmith, London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Ealing Domestic Abuse Service Manager role. Highlight your relevant experience and skills that align with the job description, especially your understanding of domestic violence and safeguarding practices.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with women and girls affected by domestic abuse. Share specific examples of your past experiences that demonstrate your commitment to this cause.
Showcase Your Team Management Skills: Since you'll be managing a team, it's crucial to showcase your leadership experience. Talk about how you've built and motivated teams in the past, and how you plan to support your frontline workers at Advance.
Apply Through Our Website: Don't forget to apply through our website! It's the only way we can consider your application. Make sure to double-check everything before hitting submit, and remember, the closing date is 19th May 2026!
How to prepare for a job interview at Advance
✨Know Your Stuff
Make sure you have a solid understanding of domestic abuse issues, especially the different forms it can take. Familiarise yourself with relevant legislation and safeguarding practices, as well as the specific challenges faced by women and children in these situations.
✨Show Your Passion
This role is all about empowering women and making a difference. Be ready to share your personal motivation for wanting to work in this field. Talk about any relevant experiences that fuel your passion for supporting survivors of domestic abuse.
✨Demonstrate Leadership Skills
As a Service Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, particularly in challenging situations. Highlight your experience in training and developing others, as well as how you foster collaboration among diverse groups.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the organisation's approach to domestic abuse services, their partnerships, and how they measure success. This shows you're genuinely interested and engaged with their mission.