At a Glance
- Tasks: Lead compliance for health and safety, ensuring safe homes for our customers.
- Company: Advance, a national housing provider with over 50 years of experience.
- Benefits: Generous holiday, professional development, discounts, and career progression opportunities.
- Why this job: Make a real difference in people's lives while advancing your career.
- Qualifications: Experience in compliance or property services, strong leadership skills required.
- Other info: Join a diverse team committed to inclusivity and customer care.
The predicted salary is between 55442 - 55442 £ per year.
Location: Leicester Primary Offices with Hybrid
Hours: 35 contracted hours per week
Salary: Up to £55,442.89 per annum (depending on experience), plus £2,280 per annum of car allowance
Closing Date: 12 April 2026
Interview Date: Week commencing 20 April 2026
About the Role
Advance is a national housing and support provider with over 50 years' experience. We are launching our new strategic plan Customers at the Heart – placing safety, quality and customer experience front and centre. We are looking for a skilled Compliance Manager to lead our landlord health and safety functions, overseeing areas such as gas and fire safety, legionella, asbestos, electrical safety and compliance with Awaab's Law. You'll manage a small team, strengthen our compliance processes, and ensure we provide safe, well-maintained homes for our customers.
Working closely with colleagues across Housing, Property Services and external partners, you'll be our subject matter expert—driving high standards, continuous improvement and a customer-focused approach to compliance. Most importantly, you'll be committed to protecting our customers and delivering services they can trust.
What You'll Do
- Leading the delivery of all Landlord Health & Safety Compliance functions, including tracking, planning and delivery across gas, fire, legionella, asbestos, electrical safety, lifting equipment and compliance with Awaab's Law
- Managing a team of Compliance Officers and ensuring high-quality, customer-focused service delivery
- Providing strong leadership: role-modeling organisational values, conducting performance reviews, setting objectives and supporting development
- Overseeing maintenance and servicing contracts, ensuring safe, efficient and professional services aligned with regulation, good practice and Advance's policies
- Monitoring performance, customer satisfaction, and budgets, taking corrective action where needed
- Driving continuous improvement in landlord health & safety services
- Ensuring the needs of customers with physical and/or learning disabilities and mental health conditions are central to service design and delivery
- Supporting effective resident involvement and stakeholder communication
- Developing and evaluating processes, systems and IT use to enhance service efficiency
- Leading procurement exercises and liaising with Finance and Leasehold teams on contracts, invoicing, and Section 20 consultation requirements
- Acting as subject matter expert on landlord health & safety, liaising with regulators and authorities
- Participating in the Housing Directorate's out-of-hours management rota
- Deputising for the Head of Housing as required
What We're Looking For
- Has a relevant professional qualification or equivalent experience
- Brings proven experience in leading property services, compliance or maintenance functions
- Possesses deep knowledge of property legislation, tenancy, leasehold and health & safety
- Has strong experience managing performance in teams and contractors
- Understands contract and budget management and can use IT systems to improve service delivery
- Has experience in social housing, ideally supporting vulnerable customers
- Can confidently make decisions, manage their own workload and operate independently
- Communicates clearly, with strong numerical and written skills
- Can research, write and maintain policies and procedures
- Experience or familiarity with Open Housing Asset Management systems (desirable)
- A collaborative approach: working well with others, sharing learning, and building relationships
- Respectful, inclusive behaviour and a customer-centred mindset
- Drive and accountability - delivering work on time, understanding priorities, and being transparent about progress
- An efficiency mindset, always looking for better ways of working
- A customer-focused approach, aligned with our PRIDE values - Partnership, Respect, Inclusion, Drive and Efficiency
Other Information
Through our "Investing in Our People" strategy, we'll support you to gain or continue to build on qualifications aligned with the Competency and Conduct Standard. If the role requires a sector-approved qualification, you may already meet this requirement or, if not, we'll help you undertake the appropriate qualification as part of your professional development.
For more detail on the role please review the Job Description.
For more information about the role please contact Sharon Alexis-Wilson at Email: sharon.alexis-wilson@advanceuk.org
About the Organisation
Advance is a national, not-for-profit provider of housing and support services for people with disabilities and mental health conditions. Our vision is to transform lives; providing the best quality housing and support services so that people can live the lives they choose, achieve their personal goals, feel valued and know their voices are heard.
We are an equal opportunities employer who values its staff and the difference they make to their customers. There is no place for racism or discrimination of any kind in Advance. We are firmly committed to recruiting the best colleagues regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation and to supporting customers from similarly diverse backgrounds.
All newly appointed staff receive an induction, during which they will learn about our PRIDE values, our expectations of how they should treat our customers and our commitments in relation to how they will be treated as a member of staff.
Benefits
We value our staff and the difference they make to the lives of our customers, which is why we offer the following benefits:
- Paid holiday (from 25 days up to 30 days with long service in addition to bank holidays, pro rata for part time hours)
- Sector specific training is provided as part of induction plus opportunities for professional development
- Access to Perks at Work where you can obtain great discounts of cinema tickets, shopping vouchers and much more
- Long service awards payable in 5 year increments
- Golden Hello/refer a friend receive up to £500
- Cycle to work scheme
- Access to our Employee Assistance Programme
- Free DBS (Disclosures and Barring Service)
- Excellent opportunities to progress your career within Advance
- Enrolment in a pension scheme with matched contributions above the statutory minimum (if you work enough hours to meet the threshold for enrolment)
Advance is regulated by the Regulator of Social Housing and the Care Quality Commission and we are committed to safeguarding and promoting the welfare of the people we support. You will be required to provide evidence of right to work. An enhanced DBS disclosure will be required for this role, the cost of which will be covered by Advance.
Safeguarding
Safeguarding is embedded in our organisational culture. As the organisation's Safeguarding Lead, Ryan Brummitt, Executive Director of Support, oversees safeguarding arrangements and ensures concerns are acted upon quickly, sensitively and in line with national legislation and local safeguarding procedures. If you have concerns about the welfare or safety of someone we support—or of any member of our team—please get in touch at Ryan.Brummitt@Advanceuk.org. Together, we can ensure that Advance remains a safe, supportive and inclusive organisation for all.
We value diversity and welcome applications from everyone. We are a Disability Confident Leader.
Compliance Manager employer: Advance
Contact Detail:
Advance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Compliance Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing and compliance sectors. Attend industry events or webinars to meet potential employers and get your name out there. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for those interviews! Research Advance and understand their values, especially the PRIDE values. Think about how your experience aligns with their mission of providing safe, well-maintained homes for customers.
✨Tip Number 3
Show off your expertise! Be ready to discuss your knowledge of property legislation and health & safety compliance. Use real-life examples from your past roles to demonstrate how you’ve driven high standards and continuous improvement.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Advance team and contributing to our mission.
We think you need these skills to ace Compliance Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Compliance Manager role. Highlight your relevant experience in health and safety compliance, and show us how your skills align with our mission of providing safe, well-maintained homes.
Showcase Your Leadership Skills: As a Compliance Manager, you'll be leading a team. Use your application to demonstrate your leadership experience and how you've successfully managed teams in the past. We want to see your ability to inspire and drive high standards!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and experience.
Apply Through Our Website: Don't forget to submit your application through our website! This ensures we receive all the necessary information and helps us process your application smoothly. Plus, it shows you're keen on joining our team at Advance!
How to prepare for a job interview at Advance
✨Know Your Compliance Stuff
Make sure you brush up on your knowledge of landlord health and safety regulations, especially Awaab's Law. Being able to discuss specific compliance issues and how they relate to the role will show that you're not just familiar with the basics but are genuinely passionate about ensuring safety and quality for customers.
✨Showcase Your Leadership Skills
As a Compliance Manager, you'll be leading a team, so it's crucial to demonstrate your leadership experience. Prepare examples of how you've successfully managed teams in the past, focusing on how you supported their development and ensured high-quality service delivery.
✨Be Customer-Centric
Advance places a strong emphasis on customer experience, so be ready to discuss how you've put customers at the heart of your previous roles. Share specific instances where you've improved services based on customer feedback or needs, particularly for vulnerable groups.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the organisation's approach to compliance and how they support their staff. This shows your genuine interest in the role and helps you assess if it's the right fit for you.