Regional Senior Operations Manager - Criminal Justice (East of England) in Basildon

Base pay range: Salary: £38,000 - £48,000.

Location: Based across multiple locations with the flexibility to work from home up to two days each week. The three key locations for this role are Essex, Hertfordshire and Bedfordshire. Minimum three days per week face‐to‐face, with one day monthly visit to Head Office. Visits also required to HMP Peterborough and HMP Bronzefield.

Hours: 35 hours per week.

Contract: Permanent.

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Any offer of employment will be made subject to references, confirmation of the right to work in the UK, satisfactory enhanced DBS check and Police Vetting.

About Us

Advance is an award‐winning and innovative women‐only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short‐term sentences to reduce offending. We believe in empowering women and girls to lead safe, non‐violent, equal lives so that they can flourish and contribute to the community. We are a community‐based organisation that leads best practice approaches to supporting women in their local community.

About the role

As an experienced senior manager with a proven track record of leadership in providing services to women in contact with the criminal justice system and working with partners and funders, you will manage criminal justice projects, develop and expand our services and partnerships, and manage criminal justice managers and other staff as required. You will work with the management team to ensure, manage and oversee that the services work within the budget, comply with financial regulations, policies and procedures, and meet funding and Advance requirements.

About You

• A thorough understanding of and knowledge of the issues relating to women in the criminal justice system.
• Sound knowledge of safeguarding adult and children principles, child abuse, child protection issues and safeguarding.
• Good knowledge and understanding of organisational systems and frameworks, line management and project management.
• Significant experience of strategic planning and operational management at a service manager level, and developing and delivering services at senior service management level.
• Significant experience of working with women and/or service users with a complex range of needs, particularly within the criminal justice system, in custody and/or community.
• Experience of developing relationships with funders/commissioners and achieving required outcomes.
• Experience of implementing quality assurance frameworks, monitoring, evaluating and measuring impact.
• Strong influencing skills, enthusiasm, self‐confidence, excellent verbal and written communication and presentation skills, and a can‐do proactive solution‐focused approach.
• Strong negotiating skills and the ability to build strong and effective relationships and partnerships, dealing with ambiguity and resolving conflict effectively, achieving the right outcomes for the organisation, collaborating and networking.
• Able to think, act and plan strategically to develop practical and creative solutions to the management of existing and new services and complex problems that may arise while maintaining high levels of diplomacy and professionalism.

How to apply

Please submit your up‐to‐date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

Closing Date for Applications: Wednesday 4th February 2026. Interviews are taking place on a rolling basis. Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits

• 35‐hour working week.
• Exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (nearly 40 days paid holiday per year).
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home.
• Perkbox – an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more.
• Pension scheme.
• Enhanced maternity/adoption provision.
• Access to our Employee Assistance Programme.
• Employee eye‐care scheme.
• Clinical supervision for front line staff and first line management roles.
• Refer a Friend Scheme – £250 for each referral who passes probation.
• Organisation wide away days.
• One‐week paid carers' leave.
• Career development pathways.

Diversity, Inclusion and Equal Opportunities

Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and we will aim to make the necessary arrangements to accommodate your needs. We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero‐tolerance of harm and expects all staff, including volunteers, to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, including pre‐employment checks such as references, Disclosure and Barring Service checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, empowering them to be competent and confident in recognising and responding appropriately to safeguarding issues and promoting wellbeing.