Senior Human Resources Officer

Company Description

Advance Motors Vauxhall dealer based in Slough

Role Description

To provide generalist HR advice and support to management and staff at our 6 branches, with a specific focus on Employee Relations and HR administration. There are lots of different tasks to get involved in outside of this bracket for instance, training and development, coaching and day-to-day operations assistance.

We are looking for someone who is energetic and has a passion for all things People! We would like someone with some good ER knowledge, to assist on different cases that arise, but also get involved in a multitude of tasks to help the business. It\’s a great opportunity for someone looking to gain more exposure in a HR Generalist role and you would be have lots of support from colleagues around you!

Responsibilities:

• Act as the first point of contact and manage the process of all employee relations matters, including grievances, disciplinary, performance reviews, probationary hearings and more.
• To attend or lead employee relations meetings as above.
• Give advice and guidance to managers and employees on both formal and informal HR issues, in order to prevent escalation of any ER issues.
• Deal with any escalation of legal issues that arise, whether that be small-claim procedures or liaison with the Ombudsman regarding complex customer complaints that require assistance.
• Manage the rota system and assist with the Payroll process trying to keep information updated with changes in the business.
• Help and assist with any insurance procedures, which could involve submitting claim forms, investigations and gathering statements.
• To maintain all health & safety records & liaise with 3rd party specialist agency.
• Organise and coordinate facilities – which could include organisation of maintenance procedures.

Qualifications

• Human Resources (HR) and HR Management skills
• Experience in developing and implementing HR Policies
• Employee Relations skills
• Proficiency in Job Description Development
• Excellent interpersonal communication skills
• Ability to work effectively
• Bachelor\’s degree in Human Resources, Business Administration, or related field is preferred
• Experience in the automotive industry is a plus