At a Glance
- Tasks: Coordinate plant and customer support, ensuring smooth operations and timely service.
- Company: Join a diverse team in a leading plant hire company based in Sheffield.
- Benefits: 5-month contract with opportunities for growth and skill development.
- Other info: Embrace teamwork and contribute to a culture of respect and integrity.
- Why this job: Be a key player in a dynamic environment, making a real impact on projects across the UK.
- Qualifications: Experience in procurement and plant hire, plus good IT skills.
The predicted salary is between 30000 - 40000 £ per year.
To be based in Sheffield. 5-month contract initially.
Role purpose: A key member of the plant team with the day to day responsibility of ensuring all requirements from operations and contracts are met within the department SLA guidelines.
Key Accountabilities:
- Sourcing and arranging of all operated and non-operated plant items to include the coordinating of any breakdowns for all projects and schemes throughout the UK.
Key Responsibilities:
- Receive and evaluate requests from site personnel for goods and services via telephone, oracle and email.
- Place orders/off hires for internal plant when available.
- Ordering/off hiring from external suppliers if we cannot supply with our own fleet first.
- Manage all requests for breakdowns of both internal and external plant items and log them with the appropriate supplier/internal workshop, using the call management system.
- Follow up on all breakdowns, on hires and off-hires with suppliers/internal workshops and customers to make sure that the request is fulfilled in the agreed SLA.
- Ensure all purchase orders are placed accurately and are completed on time to the customer’s specification.
- Resolve any invoice/order queries given to them by the Plant Team Leader.
- To innovate ideas and new procedures on how to resolve any issues within the plant department.
- To document all issues relating to the Plant Hire Desk and accelerate it to the Plant Team Leader.
- Build and maintain a good working relationship with all other members of the team including suppliers and customers.
- General administration duties within Plant Team.
- Assist with the recommendation to increase/decrease the hire fleet.
- To take ownership of any given task and complete by agreed deadline.
- Complete lost hire register daily on all internal plant failings.
- Maximise the utilisation of the internal fleet by communicating with regional depots.
Operating Environment: To operate in an open- and even-handed manner with all personnel across the business. Treat all who we interact with, with courtesy and respect, treating everyone equally and embracing differences. Encourage everyone to achieve maximum potential. To proactively contribute to teamwork and cross-functional working. To listen to each other and share knowledge enabling us to willingly combine expertise across the business and with our clients and supply chain. Behaving with integrity and demonstrating professional image at all times. To always do what is right. To take personal responsibility & accountability for actions, constantly striving to improve and exceed expectations ensuring safety and quality are never compromised.
Skills Required:
- A working knowledge of Plant and equipment would be advantageous.
- Previous experience of Procurement and Plant Hire Order placement experience.
- Good IT skills, particularly with Microsoft packages such as Word and Excel.
We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Plant & Customer Support Co Ordinator in Sheffield employer: Advance Training & Recruitment Services
As a Plant & Customer Support Co-ordinator based in Sheffield, you will join a dynamic team that values collaboration and innovation. Our company fosters a supportive work culture where every employee is encouraged to reach their full potential through continuous learning and development opportunities. With a commitment to diversity and respect for all individuals, we ensure a fulfilling and rewarding work environment that prioritises safety and quality.
Contact Details:
Advance Training & Recruitment Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Plant & Customer Support Co Ordinator in Sheffield
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Be ready to discuss how your skills align with their needs, especially around plant operations and customer support. Show them you’re not just another candidate!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to remind them why you’re a great fit for the Plant & Customer Support Co Ordinator role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Plant & Customer Support Co Ordinator in Sheffield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in plant and equipment, procurement, and order placement. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Plant & Customer Support Co Ordinator role. Share specific examples of how you've tackled similar challenges in the past.
Showcase Your IT Skills:Since good IT skills are essential, make sure to mention your proficiency with Microsoft Word and Excel. If you have any experience with call management systems, definitely include that too!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Advance Training & Recruitment Services
✨Know Your Plant Basics
Brush up on your knowledge of plant and equipment. Familiarise yourself with common terms and processes in plant hire and procurement. This will not only help you answer technical questions but also show your enthusiasm for the role.
✨Master the SLA Guidelines
Understand the importance of Service Level Agreements (SLAs) in this role. Be prepared to discuss how you would ensure that all requests are met within these guidelines, and think of examples from your past experiences where you successfully managed deadlines.
✨Showcase Your IT Skills
Since good IT skills are essential, especially with Microsoft Word and Excel, be ready to demonstrate your proficiency. You might even want to mention specific tasks you've accomplished using these tools, like managing data or creating reports.
✨Emphasise Teamwork and Communication
This role requires strong collaboration with various teams. Prepare examples that highlight your ability to build relationships and communicate effectively with both suppliers and customers. Show that you can work well in a team and contribute positively to the workplace culture.
