Technical Administrator – Highways in Exeter

The Technical Administrator provides essential administrative and technical support to the project team, ensuring the efficient coordination, documentation, and tracking of project activities. The role requires strong organisational skills, attention to detail, and the ability to manage multiple systems and data sources within a fast-paced environment.

Key Responsibilities

• Maintain and update project spreadsheets, trackers, and databases to ensure accurate and up-to-date information is available at all times.
• Manage and monitor interactive mail logs, ensuring timely responses and appropriate escalation where required.
• Prepare, organise, and manage documentation in line with project and client requirements, including handling National Highways documentation and related compliance records.
• Support the Project Coordinator with day-to-day administrative and coordination tasks.
• Assist with the submission and tracking of permits, including Temporary Traffic Regulation Orders (TTROs) and other road space applications.
• Liaise with internal teams, local authorities, and external stakeholders to obtain required information and ensure smooth project delivery.
• Monitor deadlines and ensure key milestones and submissions are met.
• Ensure document control processes are followed, including version control and audit trails.
• Generate reports and summaries for project updates and stakeholder communication.
• Identify and implement improvements to administrative processes and workflows.

Technical / Professional Requirements

• Strong IT skills, including proficiency in Microsoft Office (particularly Excel for data management and reporting).
• Experience working with document management systems and shared platforms.
• Understanding of highways or local authority processes (desirable).
• Knowledge of road space management and permitting systems, including TTROs (desirable but not essential).
• Ability to quickly learn new software systems and internal processes.
• High level of accuracy and attention to detail when handling data and documentation.

Skills and Competencies

• Excellent organisational and time management skills.
• Strong communication skills, both written and verbal.
• Ability to prioritise workload and manage multiple tasks simultaneously.
• Proactive approach with the ability to use initiative.
• Problem-solving mindset with a focus on efficiency.
• Ability to work independently as well as collaboratively within a small team.
• Adaptability in a fast-paced and evolving project environment.

Experience

• Previous experience in an administrative or technical support role.
• Experience within highways, construction or local authority environments (preferred but not essential).

Personal Attributes

• Reliable, professional, and detail-oriented.
• Quick learner with a positive attitude.
• Comfortable working under pressure and to tight deadlines.
• Team-oriented with a willingness to support colleagues.
• Flexible and adaptable to changing project needs.

Working hours are 8:30 AM to 4:30 PM (office based). We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.