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- Tasks: Lead delivery across our Core Business Systems and coordinate with cross-functional teams.
- Company: Join OneAdvanced, a leading tech company making a real difference in various sectors.
- Benefits: Enjoy 26 days holiday, private medical insurance, and robust family leave policies.
- Other info: Flexible remote work with opportunities for career growth and continuous learning.
- Why this job: Be at the heart of technology, driving impactful projects and improving processes.
- Qualifications: Experience in IT delivery management and strong stakeholder management skills required.
The predicted salary is between 50000 - 60000 £ per year.
Join OneAdvanced. We’re looking for a hands-on System Delivery Manager to take ownership of delivery across our Core Business Systems landscape. This is a critical role where you’ll sit at the centre of our technology function, ensuring work is prioritised, coordinated, and delivered effectively across multiple platforms and teams. You’ll be responsible for driving delivery across a complex estate, working closely with technical teams and business stakeholders to ensure progress never stalls. From sprint planning and backlog prioritisation to stakeholder alignment and risk management, you’ll be the person who keeps everything moving. This role is primarily remote; however, you may be required to travel to Birmingham for key meetings, planning sessions, or stakeholder engagement when needed.
What You Will Do
- Own and manage the CBS sprint cycle, including planning, prioritisation, and capacity management.
- Coordinate delivery across cross-functional teams (engineering, systems, integrations, QA).
- Act as the main point of contact for stakeholders on delivery progress and priorities.
- Drive accountability, ensuring work progresses and blockers are resolved quickly.
- Manage multiple concurrent workstreams and competing priorities.
- Oversee governance, reporting, and delivery standards.
- Lead continuous improvement of delivery processes, tools, and operating model.
- Support project delivery including system changes, enhancements, and decommissioning legacy platforms.
What You Will Have
- Proven experience in a Delivery Manager / Delivery Lead role within IT.
- Strong experience working with enterprise systems and integrations.
- Hands-on experience managing sprints, backlogs, and delivery workflows (Jira essential).
- Excellent stakeholder management skills, comfortable working across technical and non-technical teams.
- Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment.
- A proactive, self-starting mindset; you take ownership and drive outcomes.
- Ability to understand systems end-to-end (experience with platforms like Salesforce, NetSuite or similar is beneficial).
What We Do For You
- Wellbeing that means something: 26 days’ holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year.
- Exceptional family leave: 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave.
- Robust sick pay of up to 13 weeks full pay + 13 weeks half pay.
- 24/7 Employee Assistance Programme for confidential support.
- Private medical insurance for everyone, no medical-history exclusions.
- Financial benefits that have your back.
- Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures.
- Income protection: up to 75% salary for 5 years if you ever need it.
- Grow your career with us: SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library.
- Access to external training and apprenticeships.
- Making a Difference: MatchIt! Fundraise for a cause close to your heart and OneAdvanced will match part of the funding.
- Pennies from Heaven donate the pennies from your pay cheque to help make a difference without lifting a finger.
- Plus plenty of other flexible benefits to suit your lifestyle on our RewardHub, including ULEV car scheme with 1,000+ models, dental insurance, health cash plan, critical illness cover, partner life cover.
Who We Are
At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We’re much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK’s largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers, and the planet. Proud to be recognised in the Financial Times’ Best Employers 2026 list for the second-year running, an independent and data-led ranking based on employee feedback. Join us and become part of a team that’s powering the world of work and making a real difference.
Service Delivery Manager employer: Advance Systems International
Contact Detail:
Advance Systems International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Delivery Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to service delivery. We recommend role-playing with a friend to boost your confidence!
✨Tip Number 3
Showcase your skills during interviews by sharing specific examples of how you’ve managed sprints and resolved blockers in the past. This will demonstrate your hands-on experience!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who are keen to join us at OneAdvanced.
We think you need these skills to ace Service Delivery Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in delivery management, especially with enterprise systems. We want to see how your skills align with the role of Service Delivery Manager, so don’t hold back!
Showcase Your Stakeholder Skills: Since this role involves a lot of stakeholder management, give us examples of how you've successfully communicated and collaborated with both technical and non-technical teams. We love seeing real-life scenarios that demonstrate your ability to keep everyone on the same page.
Highlight Your Organisational Skills: We’re looking for someone who can juggle multiple priorities in a fast-paced environment. Share specific instances where you’ve managed competing workstreams or resolved blockers quickly. This will show us you’re the proactive person we need!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Advance Systems International
✨Know Your Systems
Make sure you have a solid understanding of the enterprise systems mentioned in the job description, like Salesforce or NetSuite. Brush up on how these platforms integrate and function within a business context, as this will show your technical prowess and readiness to manage delivery effectively.
✨Master Sprint Management
Since you'll be owning the CBS sprint cycle, it’s crucial to demonstrate your experience with managing sprints and backlogs, especially using tools like Jira. Be prepared to discuss specific examples of how you've successfully prioritised tasks and resolved blockers in past roles.
✨Stakeholder Engagement is Key
Highlight your stakeholder management skills during the interview. Prepare examples of how you've coordinated with both technical and non-technical teams to ensure smooth delivery. This will showcase your ability to act as the main point of contact and keep everyone aligned.
✨Show Your Proactive Mindset
The role requires a proactive, self-starting attitude. Think of instances where you've taken ownership of a project or process improvement. Share these stories to illustrate your drive and ability to manage multiple priorities in a fast-paced environment.