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- Tasks: Take charge of cash collection and customer relationships in a dynamic finance team.
- Company: Join OneAdvanced, a forward-thinking company with a supportive culture.
- Benefits: Enjoy 26 days holiday, private medical insurance, and flexible working options.
- Other info: Hybrid role with excellent growth opportunities and a focus on wellbeing.
- Why this job: Make a real impact while developing your career in a fast-paced environment.
- Qualifications: Experience in credit control and strong problem-solving skills are essential.
The predicted salary is between 45000 - 55000 £ per year.
Join OneAdvanced. We’re looking for a Senior Credit Lead to join our Finance Operations team. You’ll be someone who thrives in a fast-paced environment and takes real ownership of cash collection, customer relationships, and resolving complex issues end-to-end. This is a hands-on, high impact role where you’ll manage your own portfolio while acting as a senior escalation point and supporting a team of Credit Controllers to stay on track. This role is hybrid, with time in the office Monday–Wednesday and the flexibility to work from home for the remainder of the week.
What You Will Do
- Owning end-to-end collections across your customer portfolio
- Picking up the phone and proactively engaging customers to resolve payment issues quickly
- Prioritising aged debt and strategising your approach to maximise cash collection
- Acting as the go-to escalation point for complex queries and disputes
- Partnering with Billing, Sales, and Account Management to unblock issues
- Supporting and guiding Credit Controllers to deliver against targets
- Maintaining a clean, accurate ledger and resolving anomalies
- Driving process improvements where possible in a busy, evolving environment
What You Will Have
- Proven experience in credit control / collections in a complex environment
- Strong problem solving skills, you don’t just spot issues, you fix them
- Confidence to pick up the phone and handle challenging conversations
- Highly organised with the ability to manage multiple priorities
- A commercial mindset, you understand the balance between cash and customer
- Experience supporting or mentoring others
- Comfortable working with systems such as ERPs and tools like NetSuite and ServiceNow
Applications close on 8th May; we encourage early applications as we may begin reviewing candidates ahead of the deadline.
What We Do For You
- Wellbeing that means something
- 26 days’ holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year
- Exceptional family leave: 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave
- Robust sick pay of up to 13 weeks full pay + 13 weeks half pay
- 24/7 Employee Assistance Programme for confidential support
- Private medical insurance for everyone, no medical-history exclusions
- Financial benefits that have your back
- Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures
- Income protection: up to 75% salary for 5 years if you ever need it
- Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library
- Access to external training and apprenticeships
- Making a Difference MatchIt! Fundraise for a cause close to your heart and OneAdvanced will match part of the funding
- Pennies from Heaven donate the pennies from your pay check to help make a difference without lifting a finger
- Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models, Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover
Senior Credit Lead employer: Advance Systems International
Contact Detail:
Advance Systems International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Credit Lead
✨Tip Number 1
Get your networking game on! Reach out to people in the finance and credit control sectors, especially those who work at OneAdvanced. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for those tricky interview questions! Think about how you’ve handled complex payment issues or resolved disputes in the past. We want to hear your success stories, so practice articulating them clearly.
✨Tip Number 3
Show us your problem-solving skills! During interviews, be ready to discuss specific examples where you’ve fixed issues rather than just spotting them. We love candidates who can demonstrate their proactive approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at OneAdvanced.
We think you need these skills to ace Senior Credit Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Senior Credit Lead role. Highlight your experience in credit control and collections, and don’t forget to showcase those problem-solving skills we’re after!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Share specific examples of how you've resolved complex issues and managed customer relationships.
Show Off Your Organisational Skills: We love candidates who can juggle multiple priorities. In your application, mention any tools or systems you’ve used to stay organised, especially if you’ve worked with ERPs like NetSuite or ServiceNow.
Apply Early!: Don’t wait until the deadline! We might start reviewing applications before 8th May, so get your application in through our website as soon as you can. We can’t wait to hear from you!
How to prepare for a job interview at Advance Systems International
✨Know Your Portfolio Inside Out
Before the interview, make sure you understand the key aspects of credit control and cash collection. Familiarise yourself with common challenges in managing customer portfolios and think about how you would approach resolving them. This will show your potential employer that you’re ready to take ownership of your responsibilities.
✨Prepare for Challenging Conversations
Since this role involves picking up the phone to resolve payment issues, practice handling difficult conversations. Think of scenarios where you might need to negotiate or de-escalate a situation. Role-playing these conversations with a friend can help you feel more confident and articulate during the actual interview.
✨Showcase Your Problem-Solving Skills
Be ready to discuss specific examples from your past experience where you identified and fixed complex issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your strong problem-solving skills and your ability to thrive in a fast-paced environment.
✨Highlight Your Team Support Experience
As a Senior Credit Lead, you’ll be supporting and guiding Credit Controllers. Share examples of how you’ve mentored others or worked collaboratively in a team setting. This will illustrate your leadership qualities and your commitment to helping others succeed, which is crucial for this role.