Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead technical operations and manage customer infrastructures for top-notch service delivery.
- Company: Leading IT services provider based in Birmingham with a dynamic team culture.
- Benefits: Generous holiday policy, private medical insurance, and career growth opportunities.
- Why this job: Join a vibrant team and make a real impact in IT service excellence.
- Qualifications: Expertise in Microsoft Active Directory, VMware, and strong communication skills.
- Other info: Dynamic environment focused on operational excellence and client satisfaction.
The predicted salary is between 36000 - 60000 £ per year.
A leading IT services provider in Birmingham is seeking a Technical Operations Lead to manage complex customer infrastructures and ensure high-quality service delivery. This role requires excellent communication skills and expertise in Microsoft Active Directory and VMware.
The candidate will engage with clients, drive operational processes, and support incident resolutions while adhering to ITIL principles.
Competitive benefits include a generous holiday policy, private medical insurance, and career growth opportunities within a dynamic team environment.
Technical Operations Lead: ServiceNow, Cloud & ITIL Expert in Birmingham employer: Advance Systems International
Contact Detail:
Advance Systems International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Operations Lead: ServiceNow, Cloud & ITIL Expert in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT services sector, especially those who work with ServiceNow or have experience in cloud operations. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, be ready to discuss your expertise in Microsoft Active Directory and VMware. Real-life examples of how you've tackled challenges will make you stand out.
✨Tip Number 3
Prepare for the unexpected! In interviews, you might face scenario-based questions related to ITIL principles or incident resolutions. Brush up on these topics and think through how you'd handle various situations to demonstrate your problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you a better shot at landing that Technical Operations Lead role. Plus, it shows you're genuinely interested in joining our dynamic team!
We think you need these skills to ace Technical Operations Lead: ServiceNow, Cloud & ITIL Expert in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with ServiceNow, Cloud, and ITIL principles. We want to see how your skills align with the role, so don’t be shy about showcasing your expertise in Microsoft Active Directory and VMware!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Technical Operations Lead role. Share specific examples of how you've managed complex infrastructures and delivered high-quality service.
Show Off Your Communication Skills: Since this role involves engaging with clients, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional – we want to see that you can convey information effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Advance Systems International
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of ServiceNow, Microsoft Active Directory, and VMware. Be ready to discuss how you've used these technologies in past roles and how they can be applied to manage complex customer infrastructures.
✨Show Off Your ITIL Knowledge
Since this role involves adhering to ITIL principles, be prepared to talk about your experience with ITIL frameworks. Share specific examples of how you've implemented ITIL processes to improve service delivery and incident resolution.
✨Communicate Clearly and Confidently
Excellent communication skills are a must for this position. Practice articulating your thoughts clearly and confidently, especially when discussing technical concepts. Remember, you’ll need to engage with clients, so showing that you can explain complex ideas simply is key.
✨Demonstrate Your Problem-Solving Skills
Be ready to tackle hypothetical scenarios or past incidents during the interview. Highlight your approach to resolving issues and driving operational processes. This will showcase your ability to think critically and act decisively under pressure.
