Client Facilitator/Keyworker/Special Needs/ID

The Client Facilitator/Keyworker will provide direct support and assistance to the Client Services Coordinator and the Training & Community Services Manager in facilitating clients in their choices and progression within our service, including, but not exclusive to:

Ø the identification and documentation of realistic and achievable life goals (S.M.A.R.T.)

Ø the continuous monitoring of these goals / and updating progress through the PCP process (in conjunction with the Client Services Coordinator)

Ø the development of appropriate resources for and delivering relevant vocational and life skills learning in the classroom and Community settings (accredited and enrichment); in accordance with the training programme specification (TPS) agreed with the WH&SCT at inception; all under the direct supervision and guidance of the Training Lead and the Training & Community Services Manager and in response to the identified goals/subjects chosen by the trainees

Ø the sourcing and supporting of Community opportunities (work placements/other opportunities) in the greater Strabane area/border with Donegal to match client needs and wishes.

Duties and Responsibilities:

Ø To act as a Client Facilitator/ Keyworker, focusing on a person centred approach to the provision of Western Health & Social Care Trust – funded services, to an assigned group of referred adults living with LD.

Ø Postholder will work with an assigned group from commencement of service or commencement of academic year (1st September); determining wishes and

aspirations from a vocational and life skill perspective and the effective communication and recording of these goals in the Company format (road maps, PCPs etc.)

Ø Preparation of accredited and non-accredited training materials/learning resources for assigned group(s) as required; with assistance in the development of the daily / weekly timetables developed by the Training & Community Services Manager based around ability, notional learning hours etc. as well as trainee interests.

Ø Contact/teaching time with assigned group (and other groups as required by the needs of the service); mapping progression and achievement for purposes of PCP journey

Ø The sourcing, establishment and support of identified Community opportunities based on person centred plans and as directed by the T&CS Manager. (Effective and efficient Team working with the organisation’s Client Services Coordinator, the opportunity provider / Community organisations, clients, their families and the Management Team.

Ø To prepare and maintain/update all placement documentation/records associated with each Community opportunity – the job analysis, placement contracts, monitoring forms, risk assessments, visit records etc.

Ø To provide induction and intense job coaching until client feels confident within placement and as directed by the T&CS Manager; followed by scheduled 8-weekly visits to monitor; updating and increasing tasks etc. according to client abilities wishes and availability in location

Ø To provide information and feedback to Client Services Coordinator when requested, for the preparation of annual review or other progress meetings for service users

Ø To assist and support in the delivery of the Summer programme which may involve Community integration, travel to outreach/other locations and flexibility within the Team/across sites

Ø To assist and support in the delivery of all trainee activities – as decided by them; to involve a broad range of subjects such as Sports, Music, Drama, Art, Independent Living, Advocacy etc.

Ø To ensure health and safety of clients at all times to include responsibility for the creation and updating of live risk assessments for each client in each environment in which he/she receives support (with, for example, all medical notes, transport,

behavioural challenges, all other relevant background information); and report accidents and incidents, as well as Compliments & Complaints to Line Manager

Ø To complete all required written records, reports, personal returns and all other administrative duties on time and in the required format

Ø To participate and contribute to planned evaluations of the service, ensuring continuous review and improvement; promoting a culture of excellence throughout all activities and services

Ø Any other duties which may be required within the general context of the post as directed by the Management Team.

Ø Hold a relevant third level qualification and a have a minimum of one year’s paid experience in the last 5 years working with adults with learning disabilities

Ø Have experience of facilitating and implementing a person-centred plan (PCP)

Ø Can demonstrate ability to be adaptive and accepting of new ideas with a willingness to approach new challenges and adjust plans to meet new priorities.

Ø Have a good working knowledge of the supported employment / Community Opportunities function

Ø Have excellent time management, organisation and communication skills

Ø Can demonstrate the ability to develop and maintain effective professional relationships with all of the staff Team

Ø Have a proven track record of delivering effective teaching and learning; of working with accreditation bodies and resource development for accredited training programmes

Ø Have a proven ability to develop and adapt training programmes to suit the needs and interest of service users (LD)

Ø Hold a high level of proficiency in using the full Microsoft Office Suite

Ø Have a flexible approach to the job with the ability to multi task and carry out other duties on other sites as and when required

Ø Have access to a car for work purposes which is insured for business use and hold a current driving licence. (Consideration will be given to alternative travelling proposals in respect of applicants with a disability who cannot hold a licence)

Ø Have experience of engaging with, having empathy for and supporting the families of those living with learning disabilities

Ø Have the ability to work on own initiative whilst understanding Management structures and the requirement to take direction from Line Manager